Grove Court Care Home - Elizabeth Finn Homes

4.9

Skilled Nursing
Suffolk, ENG

About this business

Healthcare Skilled Nursing

Location details

Grove Court, Beech Way, Woodbridge, Suffolk, ENG, IP12 4BW, United Kingdom

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4.9117 reviews

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David H

3 years ago

My father received excellent care throughout his time as a resident of Grove Court. The staff were at all times caring, attentive and professional and always went the extra mile to help him. They maintained these standards throughout the pandemic and rose admirably to the challenges it presented. They did all they could to make Grove Court a home from home for my father, including by encouraging him to participate in thoughtful and well-planned social activities and events such as the recent, excellent Jubilee party. All in ... read more

Business response:

It has been our pleasure and privilege to care for your father and get to know you and the family so well. You have always been so supportive of our wonderful team here at Grove Court. Your father was a true gentleman and he is sadly missed by us all. Thank you.

Susan C

3 years ago

Grove Court is outstanding in every way. The building and surrounding gardens are spacious and beautiful. Above all, the members of staff are amazing. Always helpful, caring and efficient. We are very fortunate to have this special facility.

Business response:

Thank you for your kind words. We pride ourselves on providing the best care in our beautiful surroundings.

Thirza R

4 years ago

I chose Grove Court for my mother, aged 90, when she decided in May that she was ready for a care home as I was aware of its excellent reputation - only the best is good enough for my precious mother. She has settled, made friends, joins in and just last week told me she now sees it as home. The home is kept to a very high standard and is a pleasure to visit. The staff throughout are caring, respectful, kind and attentive to needs. I cannot speak highly enough of everyone who makes this a true home from home. The gardens and... read more

Business response:

I am so glad that your mum has settled into her new home and that you are enjoying quality time with her when you visit. I know what a big decision it was to move from her lovely little home so I am so pleased she sees Grove Court as home and has made new friendships too.

Anthony F

4 years ago

Very good, a beautiful building with lovely views over the river and countryside. Always helpful with very polite staff.

Business response:

Thank you so much for your review, it's lovely to see you enjoying a relaxed and comfortable lifestyle here at Grove Court.

David H

4 years ago

I don't think it would be possible to give this care home a better review. The place has a really good feel from the moment you walk through the front door. Staff are always helpful and welcoming. They make a special effort to attend to the residents and their relatives' individual needs with particular attention to detail. They have made every possible effort to keep our family connected during the pandemic with regular Zoom meetings each week requiring a member of staff to assist my mother with the technology - an absolute... read more

Business response:

It has been our pleasure and privilege to care for your parents and get to know you and the family so well. This year has been a massive team effort and families are very much part of that and using new technologies and other ways of keeping in touch have been so key to making sure residents stay connected to family. Its been a learning curve for us all!

Steve H

4 years ago

Dad has been a resident of Grove Court for more than a year now, having reached the point where he could no longer safely live alone after a number of years of carers going into his own house. It was a difficult decision all round, but the right one, and we count ourselves extremely fortunate that he was able to find a room in such a superb facility. The whole team have been absolutely excellent from the very first day and especially so during the current pandemic. I can't praise them highly enough for their friendly, profes... read more

Business response:

Having known your dad for several years when he was living at home I know what a big decision it was to move into residential care. I am so glad he has found Grove Court a comfortable and caring home where he can still exercise his independence with the benefit of the 24-hour support from a team who know him well.

Sophie C

4 years ago

The genuine loving care given to my parents and our family has been very special and has made a huge positive difference in difficult times. Thankful prayers for this dedicated team of hard workers, the clinical staff, the cleaners, the administrators, the maintenance team, hope I haven't left anyone out! Thank you!

Business response:

I'm so glad we have been able to help you through what I know is a very difficult time. Your good wishes for all of us are much appreciated.

Madeleine A

4 years ago

My mother went into Grove Court three years ago aged 95. She is now very frail and on end of life care. The home is well managed, and communication between them and me has been good. The care has been very thorough, and with great respect shown to the resident’s individual needs and wishes. Since my mother has been very frail, I’ve seen staff being loving to her, which is a comfort to both of us. They have also been sensitive to me.

Business response:

Thank you for your kind words. I'm glad you feel supported through what has been the most difficult time. Working as a team our continued goal is to make your mother feel comfortable and respected for the remainder of her life.

Peter M

4 years ago

My mum has been resident at Grove Court since September 2019, having managed to live alone with some limited care until the age of 97. After a serious illness and two major operations, Mum needed to move to a care home near our family home. We knew Grove Court well already as my mother-in-Law had lived there happily for the last 2 1/2 years of her life. From the moment that the manager met my mum for an assessment in the hospital, the care shown for my mum at every stage has been amazing. Mum has regained weight, eats well a... read more

Business response:

I am so glad that your mum settled into life at Grove Court so well. It is our pleasure and privilege to care for her and I am very grateful for the support you have given all the team during this most challenging of years. It's about teamwork and families are a big part of the team at Grove Court!