Grove Court Care Home - Elizabeth Finn Homes

4.9

Skilled Nursing
Suffolk, ENG

About this business

Healthcare Skilled Nursing

Location details

Grove Court, Beech Way, Woodbridge, Suffolk, ENG, IP12 4BW, United Kingdom

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4.9121 reviews

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R Y

2 years ago

Wow - what an amazing care home! Every single member of staff is welcoming, polite, respectful, kind and compassionate. The home is spotlessly clean, the communal areas bright and welcoming and there is an overall feeling of happiness. My mother has struggled to accept her move into a care home but the staff have tailored their care so she feels secure and, over time, is much more settled. The leadership team are exemplary and instils a first-class culture which transcends throughout Grove Court. My mother has received the m... read more

Business response:

Thank you for your lovely review. The team deserve the recognition for the amazing care we offer here at Grove Court. I am exceptionally proud to lead such an amazing team who genuinely cares and goes above and beyond. Your mother is a pleasure to care for and we are delighted you chose us. Many thanks for your ongoing support.

Sheila S

2 years ago

My husband was a resident in Grove Court for two years over which period he received excellent care and attention. I visited the home almost every day and always found it impeccably clean and tidy. The residents all seemed happy and content and I was made to feel one of the family. All staff very quickly became aware of and greeted me by my name. The gardens are exceptionally well looked after and it was a pleasure to be able to push my husband around the grounds on a sunny day. My husband always praised the standards of cat... read more

Business response:

Thank you for your lovely review. It was a pleasure to care for your husband in his final years and we do miss your daily visits very much.

L J

2 years ago

A dear friend of mine has just passed away in Grove Court having lived there for six and a half years. The loving care she received throughout those years was exemplary and she considered Grove Court her home. The staff always made her visitors feel welcome and the building itself was always clean and tidy, with lovely seasonal displays of flowers on the grounds. As her dementia declined she still recognised and felt safe with the staff who looked after her and the staff encouraged her to do any activities that she could sti... read more

Business response:

Thank you so much for your touching review. The staff here pride themselves in exceptional person-centred care and your words reflect that this is what was delivered. It was an honour and privilege to care for your friend for her final years of life. She is hugely missed by us all.

Caroline M

2 years ago

Grove Court has a wonderful, welcoming atmosphere. The cleanliness and standards of care are outstanding. During my sister's recent stay, the Grove Court team made my sister feel very cared for and special, and my sister has had a very memorable stay. I cannot fault any aspect of the care provided. All meals and food are cooked on-site to a very high standard, and there is an amazing activity programme to suit all tastes. I cannot recommend Grove Court highly enough.

Business response:

Thank you for the delightful review. We pride on self on outstanding care and exceptional food, so I'm delighted to read your comments that echo this perfectly. It was a real delight to have your sister stay with us.

Robert D

3 years ago

Dad moved to Grove Court in September 2020 and sadly passed away in November 2022, aged 94. He had decided he needed the facilities of a residential home having found it increasingly difficult to cope at home following a number of falls. Whilst the initial move was difficult due to the Covid regulations, the staff at the home made the move a welcome one for him. The staff have been excellent, from reception through to the Care base team and we could not have wanted anything more for Dad. Catering was often described by Dad a... read more

Business response:

Thank you so much for your kind review. It was an absolute honour to care for your father, he was a true gent and is greatly missed. We are very blessed to have so many wonderful staff who take huge pride in their work making Grove Court such a special place to be.

Kerry B

3 years ago

I came from a knee replacement at the hospital after 2 days there. I needed a bit of a break before returning alone to my home. Wonderful help and I was up and walking with aids the next day. I stayed ten days here. Great place - food and staff. I made a good choice. Thank you.

Business response:

Thank you for your kind review. It was a pleasure to support you with your rehabilitation. We do hope to see you again soon as you made such good acquaintance's in your short stay.

Andrew B

3 years ago

We are so pleased that our friends recommended Grove Court. Our mother was understandably concerned about the move from her own flat to home but she very quickly found her feet. She found having like-minded people around stimulating as she had increasingly been on her own all day. She enjoys her garden room and the ability to take walks on the grounds secure in the knowledge that, if she falls, she can call for help using the home key fob. The Grove Court team are wonderful. The gardens are an ever-changing delight, the cate... read more

Business response:

Thank you so much for the fabulous review, you have reflected Grove Court perfectly. Our amazing staff and stunning grounds sure are our USP. It is an absolute pleasure having your mother living with us and we can't wait for her input into our Norway-themed month. Thank you for taking the time to complete the review.

Rosemary H

3 years ago

My mum lived at Grove Court for the last three years of her life. We wanted a nursing home where Mum would be happy and receive the best level of nursing care. Grove Court delivered on both fronts. Mum settled in very quickly, made lots of friends and was extremely happy. Nothing was too much trouble and every member of staff was professional, helpful and very caring. I could see that Mum was in safe hands and was given the highest standards of care. The home has a very welcoming feel and the facilities and social activities... read more

Business response:

Thank you so much for your review. We are blessed with amazing staff who genuinely care and thrive on delivering the best care. It was a pleasure to care for your mother in the final years of her life. Thank you once again.

Daphne R

3 years ago

My stay came up to my expectations of a week's holiday. I was able to see my daughter, son-in-law and grandson. Parties almost daily. Followed my daughter's programme so did not need to partake in activities, at home I do. I met other friends from Norfolk. A happy friendly place. I agree that anyone sits anywhere for meals, but in my case, I would have liked a member of staff to find a place for me. Myself, staff and visitors could not turn on TV or off, it was not a case of batteries. The TV should be checked before a new p... read more

Business response:

Thank you for your review. I will be sure to take your comments on board to ensure future respite stays do not experience the same difficulties. It was a pleasure to have you stay with us.