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Grove Court, Beech Way, Woodbridge, Suffolk, ENG, IP12 4BW, United Kingdom
Get directionsThe genuine loving care given to my parents and our family has been very special and has made a huge positive difference in difficult times. Thankful prayers for this dedicated team of hard workers, the clinical staff, the cleaners, the administrators, the maintenance team, hope I haven't left anyone out! Thank you!
Business response:
I'm so glad we have been able to help you through what I know is a very difficult time. Your good wishes for all of us are much appreciated.
My mother went into Grove Court three years ago aged 95. She is now very frail and on end of life care. The home is well managed, and communication between them and me has been good. The care has been very thorough, and with great respect shown to the resident’s individual needs and wishes. Since my mother has been very frail, I’ve seen staff being loving to her, which is a comfort to both of us. They have also been sensitive to me.
Business response:
Thank you for your kind words. I'm glad you feel supported through what has been the most difficult time. Working as a team our continued goal is to make your mother feel comfortable and respected for the remainder of her life.
My mum has been resident at Grove Court since September 2019, having managed to live alone with some limited care until the age of 97. After a serious illness and two major operations, Mum needed to move to a care home near our family home. We knew Grove Court well already as my mother-in-Law had lived there happily for the last 2 1/2 years of her life. From the moment that the manager met my mum for an assessment in the hospital, the care shown for my mum at every stage has been amazing. Mum has regained weight, eats well a... read more
Business response:
I am so glad that your mum settled into life at Grove Court so well. It is our pleasure and privilege to care for her and I am very grateful for the support you have given all the team during this most challenging of years. It's about teamwork and families are a big part of the team at Grove Court!
The standard of care at Grove Court are second to none and the manager and her entire staff have done an amazing job during this pandemic. It has not been easy I’m sure, but everything has been done to keep residents and staff as safe as possible. I can not recommend the home highly enough.
Business response:
The support of our wonderful families has been key through this challenging time as we strive to keep everyone safe and happy at Grove Court....it's a massive team effort and everyone is part of that as we get used to 'the new normal'.
My mother has been in Grove Court for a number of years and has always said that moving in, from living on her own, was the best decision she has made in her life. She is looked after so well by all the friendly professional staff. The exceptional level of care has been amplified through this awful Coronavirus pandemic which Grove Court has handled magnificently. I cannot praise all the staff highly enough. It is in tough exceptional circumstances that the best flourish. It is so reassuring to not have to worry about how my ... read more
Business response:
Thank you so much for your support. Our stable staff group means they know our residents needs and preferences really well and that has made adapting things to be safer easier than they could have been. We have worked as a team and families are very much part of the Gove Court Team!
I cannot speak too highly of the considerate, kind and professional attention that my mother has enjoyed during her time at Grove Court. All of the team from the general manager to all of the nursing, catering, cleaning and facilities staff have demonstrated kindness and courtesy and shown respect for my mother's dignity as well as her medical and personal needs. The facilities, grounds, rooms, lounges and dining areas are impeccable and of 5-star hotel standard and the food is so good that we have dined here ourselves sever... read more
Business response:
The team at Grove Court are so pleased that your Mum and the family feel cared for and supported. To see her so happily settled and enjoying her garden room and bird feeder visitors is a pleasure to us all.
I was only in Grove Court for a two-week break from the 15th of October and did not need any care. However, I dod stay in Grove Court two years ago after being ill with pneumonia and found the care/staff excellent. I was in there for a month at that time.
Business response:
We were pleased to welcome you back to Grove Court and very glad you found your stay enjoyable and relaxed, always here to support you in the future.
My mother spent 7 months at Grove Court before sadly passing away. She needed a lot of nursing care which she got and was well looked after. The staff here who looked after mum were extremely caring and did their job well and had mums best interests at heart. It gave me peace of mind to know that she was being well looked after.
Business response:
It was a pleasure and a privilege to care for your mother in the final months of her life. We really enjoyed getting to know her and the great character she was; she will be missed. I wish you and your husband well.
My darling mother, who had advanced cancer, spent the last five months of her life at Grove Court, following three months in another local care home. I cannot praise the staff at Grove Court enough for her care, particularly at the end of her life when she required a lot of professional nursing. If it was possible I would rate Grove Court as 'Exceptional' and 'Exemplary' and give it 10/10 for all relevant criteria.
Business response:
It was our pleasure and privilege to care for your mother in the final months of her life; she was a charming and graceful lady and this shone through to the end. All the very best to your family.
Grove Court Care Home - Elizabeth Finn Homes has a 4.9 star rating with 121 reviews.
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