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Grove Court, Beech Way, Woodbridge, Suffolk, ENG, IP12 4BW, United Kingdom
Get directionsMy stay came up to my expectations of a week's holiday. I was able to see my daughter, son-in-law and grandson. Parties almost daily. Followed my daughter's programme so did not need to partake in activities, at home I do. I met other friends from Norfolk. A happy friendly place. I agree that anyone sits anywhere for meals, but in my case, I would have liked a member of staff to find a place for me. Myself, staff and visitors could not turn on TV or off, it was not a case of batteries. The TV should be checked before a new p... read more
Business response:
Thank you for your review. I will be sure to take your comments on board to ensure future respite stays do not experience the same difficulties. It was a pleasure to have you stay with us.
My mother stayed at Grove Court for a week. This enabled me to visit my family and see my new grandchild. My mother was apprehensive as it was to be her first time staying in a care home. Her room and surroundings were clean, bright and comfortable. The support and care she received from the staff was warm and caring which brought out Mum's personality. Mum was pleased to return to her own bed after her week's stay but the most important thing to mention is Mum will happily stay again at Grove Court when the need arises. The... read more
Business response:
Thank you for your lovely review. It was a pleasure to assist you in caring for your mother to give you the freedom to spend time with the new addition to the family.
A dear friend of mine initially went to Grove Court last year for respite care which was then extended and she ended up staying until she passed away last month aged nearly 94. The care she received at all times during her stay was superb and the staff went above and beyond to make her feel at home and also to support her in her final hours. The location and grounds are beautiful, the food and menu choices excellent and everywhere is kept spotlessly clean. A variety of activities were always on offer and my friend particular... read more
Business response:
Thank you for your kind review. It means so much for our staff to get the recognition they deserve. It was a pleasure to care for your dear friend, she was certainly a very special lady and very sadly missed by us all. Many thanks once again.
My father initially came to Grove Court Care Home for two weeks of respite following the sad death of his wife. Although initially reticent about using a care home, after four days, he made the decision to stay in the home permanently. He quickly found that the excellent staff, facilities and care made him comfortable and welcome. He was also pleased to have a new social life, with staff providing social activities which he could join in with other residents, ensuring that he didn't have to spend his final year alone. In sho... read more
Business response:
Thank you so much for your review. It is lovely for our wonderful staff to get the recognition they so thoroughly deserve. Your father was a very special gent, and it was an honour to care for him. Thank you.
My father received excellent care throughout his time as a resident of Grove Court. The staff were at all times caring, attentive and professional and always went the extra mile to help him. They maintained these standards throughout the pandemic and rose admirably to the challenges it presented. They did all they could to make Grove Court a home from home for my father, including by encouraging him to participate in thoughtful and well-planned social activities and events such as the recent, excellent Jubilee party. All in ... read more
Business response:
It has been our pleasure and privilege to care for your father and get to know you and the family so well. You have always been so supportive of our wonderful team here at Grove Court. Your father was a true gentleman and he is sadly missed by us all. Thank you.
Grove Court is outstanding in every way. The building and surrounding gardens are spacious and beautiful. Above all, the members of staff are amazing. Always helpful, caring and efficient. We are very fortunate to have this special facility.
Business response:
Thank you for your kind words. We pride ourselves on providing the best care in our beautiful surroundings.
I chose Grove Court for my mother, aged 90, when she decided in May that she was ready for a care home as I was aware of its excellent reputation - only the best is good enough for my precious mother. She has settled, made friends, joins in and just last week told me she now sees it as home. The home is kept to a very high standard and is a pleasure to visit. The staff throughout are caring, respectful, kind and attentive to needs. I cannot speak highly enough of everyone who makes this a true home from home. The gardens and... read more
Business response:
I am so glad that your mum has settled into her new home and that you are enjoying quality time with her when you visit. I know what a big decision it was to move from her lovely little home so I am so pleased she sees Grove Court as home and has made new friendships too.
Very good, a beautiful building with lovely views over the river and countryside. Always helpful with very polite staff.
Business response:
Thank you so much for your review, it's lovely to see you enjoying a relaxed and comfortable lifestyle here at Grove Court.
I don't think it would be possible to give this care home a better review. The place has a really good feel from the moment you walk through the front door. Staff are always helpful and welcoming. They make a special effort to attend to the residents and their relatives' individual needs with particular attention to detail. They have made every possible effort to keep our family connected during the pandemic with regular Zoom meetings each week requiring a member of staff to assist my mother with the technology - an absolute... read more
Business response:
It has been our pleasure and privilege to care for your parents and get to know you and the family so well. This year has been a massive team effort and families are very much part of that and using new technologies and other ways of keeping in touch have been so key to making sure residents stay connected to family. Its been a learning curve for us all!
Grove Court Care Home - Elizabeth Finn Homes has a 4.9 star rating with 131 reviews.
Grove Court Care Home - Elizabeth Finn Homes is open now. It is open 24/7.