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Guaranteed Rate

5.0

About this business

Guaranteed Rate is one of the largest retail mortgage lenders in the United States. Founded in 2000 and licensed in all 50 states and Washington, D.C., we are committed to helping homeowners with home purchase loans and refinances, while simplifying the mortgage process and making your home loan experience easy to navigate. Contact one of our trusted loan officers today for more information! 

Location details

3940 N Ravenswood Ave, Chicago, IL, 60613, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
5.041,600 reviews
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lauriefrancis846's profile image
lauriefrancis846 
2 years ago

I started this process with Peter D’Angelo and the experience was seamless! The app provided for submission of documents or for me to sign them was never problematic. In fact, the entire process was done on my cellphone and I’m over 70 yrs of age! Today was my closing and all of the paperwork was completed perfectly. The entire closing process took about 1.25 hours and there was no hold on the official transfer of ownership until the next day. Peter and his colleagues are excellent at their jobs, very easy to talk to, availa... read more

Business response:

I am truly humbled! Thank you sincerely! It was an honor and privilege to assist you and wishing you all the very best! 

Vernetta's profile image
Vernetta 
2 years ago

She is always available and read to "shake and bake". I love that about her! She was never judgmental. Anytime i had questions or concerns she was always there. I have found her to be one of the best. I will definitely pass her information on to other clients! 

Diana A's profile image
Diana A 
2 years ago

HUGE THUMBS UP for everything !!! Maureen Lein and her team made the whole process go faster and smoother. Maureen was generously patient with me and made me feel comfortable clarifying all my questions and concerns. She was easily accessible by email and mobile at different times of the day, even the loan process started 3 days before Christmas. She always answered me in minutes. On the scheduled date of closing, I had to postpone the closing until the seller vacated the property. This fact could affect funds for the distri... read more

Business response:

thank you so very much for the wonderful review. You were amazing to work with! I am so excited for you!! 

Nakwisi Griffin's profile image
Nakwisi Griffin 
2 years ago

They were there every step of the way. Answered any question that came up and made the process as smooth as possible. I would definitely recommend williams team at guaranteedrate.com 120% 

Havens's profile image
Havens 
2 years ago

Jason was a great help throughout this entire process. He answered all of my questions in a timely manner. He was always professional and truly made this process go so smooth. His team at Guaranteed Rate came together to get the financing for the new house done without any contact due to Covid. 

Business response:

appreciate the kinds words! thnk you! 

Sam S's profile image
2 years ago

Trish was extremely helpful and easy to work with right from the first phone call. She is quite knowledgeable and understands what lenders are looking for. The application process and all submissions were streamlined and online which was an added bonus. Her instructions were simple and crystal clear. Trish successfully secured approval for my property and it was a pleasure working with her and her team. Will definitely work with Trish again! Thank you, Trish, and your team for what you do!! 

Business response:

Thank you Sam, so glad we were able to get this done for you! And thank you for being so quick with everything, you were an absolute pleasure to work with! 

Lee E. - Sahuarita,'s profile image
Lee E. - Sahuarita, 
2 years ago

Underwriter turnaround was fast. Noy consistently looked for solutions. When issues arose was brilliant at solving them. Good to her word and a pleasure to work with. 

Nakwisi Griffin's profile image
Nakwisi Griffin 
2 years ago

They were there every step of the way. Answered any question that came up and made the process as smooth as possible. I would definitely recommend williams team at guaranteedrate.com 120% 

Kristal Miller's profile image
Kristal Miller 
2 years ago

Chris and his team were excellent. He was patient through the process and helped us work through red tape! Highly recommend working with Chris and his team. 

Business response:

Super kind of you to write such nice things Kristal, thank you!!! 

Frequently asked questions about Guaranteed Rate

How is Guaranteed Rate rated?

Guaranteed Rate has a 5 star rating with 41,600 reviews. 

When is Guaranteed Rate open?

Guaranteed Rate is closed now. It will open at 9:00 a.m.