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Guaranteed Rate

5.0

About this business

Guaranteed Rate is one of the largest retail mortgage lenders in the United States. Founded in 2000 and licensed in all 50 states and Washington, D.C., we are committed to helping homeowners with home purchase loans and refinances, while simplifying the mortgage process and making your home loan experience easy to navigate. Contact one of our trusted loan officers today for more information! 

Location details

3940 N Ravenswood Ave, Chicago, IL, 60613, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
5.041,600 reviews
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stualia1's profile image
stualia1 
2 years ago

Very professional. Always just a phone call or email away. Would get back with me immediately. My Uncle used Tom and was very satisfied. My friend has gone through Tom for years 

Business response:

Thank you for the kind words and review. I really appreciate your support and recommendation. Congrats to you again! 

BrandyHillman6's profile image
BrandyHillman6 
2 years ago

Nick and his team were incredible! They walked me through every step, answered every question I had—and were genuinely nice people who enjoyed providing amazing customer service. The lending process is so document intensive, but Nick and his team were able to simplify and streamline the whole process! Will certainly recommend him to everyone I know looking to buy a home. 

Business response:

Hello Brandy!! Thank you so much! My team and I loved working with you, and we are always happy to help! Please don't forget, I can help with refinances too! :) 

claudiapallison's profile image
claudiapallison 
2 years ago

Joseph Jones and his team are the best! We got an amazing rate and everything was crystal clear. Also, they were so quick to respond and so helpful. Best price and quality, couldn’t be happier! 

Business response:

Congratulations on your new investment property! You guys were so great to work with and we will be here for you on your next purchase as well. 

Armond Love's profile image
Armond Love 
2 years ago

I’m a man a few words, with that being said the few words I have are all very positive. Aaron made this whole process simple and fast I was on a time line so I didn’t give him a very big window and start to finish we finalized in 30 days! 10/10 recommended!! 

J.Rivera & A.Pantoja's profile image
J.Rivera & A.Pantoja 
2 years ago

Working with Elizabeth was seamlessly easy. Through out the process she handle everything promptly. She answer all my questions and reassured my doubts. The process was quicker than I expected. Elizabeth kept her word and completed everything she promised. Highly recommended and will work with her again in the near future. 

zuser201703130845488's profile image
zuser201703130845488 
2 years ago

Dianne is the most compassionate, driven, thorough, and knowledgeable loan officers I’ve ever encountered. She went more than above and beyond for my wife and I in our home buying process and even came to our defense multiple times when things got difficult. There is no one else I would ever recommend to help anyone with their mortgage loan needs above her!! 

Dennis Samuel's profile image
Dennis Samuel 
2 years ago

Had a great time working with Nick, especially as a first time home buyer. Not knowing too much about securing a mortgage loan, Nick was able to walk me through some options and help me decide the best path. Very responsive too, unlike many of the big banks which take days to respond. Definitely a good person to work with. 

Jack Wei's profile image
Jack Wei 
2 years ago

This is a professional and efficient team! They will precisely lock in your loan interest rate. It only took us 20 business days to close. All the processes are convincing and worth looking forward to. Thanks for your support! 

Business response:

Hi Jack, Wow...thank you so very much for the very kind words. It was our sincere pleasure to help you! 

Pete's profile image
2 years ago

Michael is very personable and provides excellent clarification with any questions I had or have about the loan process. He and his team's wonderful communication and efficiency greatly eased the actions and understanding required to close my loan. I definitely recommend Michael Suffoletto to friends, family, and anyone for that matter. Thank you! 

Business response:

Thank you for the wonderful review! Enjoy your beautiful new home! 

Frequently asked questions about Guaranteed Rate

How is Guaranteed Rate rated?

Guaranteed Rate has a 5 star rating with 41,600 reviews. 

When is Guaranteed Rate open?

Guaranteed Rate is closed now. It will open at 9:00 a.m.