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Guaranteed Rate

5.0

About this business

Guaranteed Rate is one of the largest retail mortgage lenders in the United States. Founded in 2000 and licensed in all 50 states and Washington, D.C., we are committed to helping homeowners with home purchase loans and refinances, while simplifying the mortgage process and making your home loan experience easy to navigate. Contact one of our trusted loan officers today for more information! 

Location details

3940 N Ravenswood Ave, Chicago, IL, 60613, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
5.041,467 reviews
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Paige Russell's profile image
Paige Russell 
3 years ago

Lee Hardin helped make the process of buying a home better than we could have imagined. He was patient with our (glacial) process, resourceful, prompt, professional, and genuinely fun to work with. Likewise, members of his closing team were simultaneously efficient and personable. This was not our first home purchase, but was by far the most seamless. My husband and I would gladly work with Lee again and recommend him without reservation. 

zuser201604090028045's profile image
zuser201604090028045 
3 years ago

Right from the start, the closing process was a breeze. Nicole and her team were efficient and provided guidance through the process. I felt very comfortable, did not feel pressured and no last minute surprises. Overall extremely positive experience with Nicole and her team, and would highly recommend her to any one looking to Purchase / Refinance a home. 

jmb562's profile image
jmb562 
3 years ago

Jason was very helpful throughout the whole home purchasing process. I liked most that he was very responsive at almost any time of the day. If he was unavailable, he was able to get his team to help with any issues. We also appreciated the fact that he was willing and able to negotiate interest rates and help us get the best deal that we could. We are very happy that we used Jason and Guaranteed Rate. 

Meg Kyle's profile image
Meg Kyle 
3 years ago

Michael (Guaranteed Rate Affinity) helped my husband and I with a loan on a house we were purchasing. He was extremely responsive, professional, helpful and knowledgeable. He helped the make the process go very smoothly and was fantastic to work with. I would highly recommend him for anyone looking to buy or refinance a house. 

KaLeigh & Kevin's profile image
KaLeigh & Kevin 
3 years ago

We were recommended by a friend to use Guaranteed Rate after they had a wonderful experience. Jason and team were extremely responsive and helpful throughout the process start to finish and even after! Even our realtor had glowing reviews, after getting responses from Jason late on a Sunday night. Highly recommend! 

Alla Poghosyan's profile image
Alla Poghosyan 
3 years ago

Tadeh was extremely professional, always kind and patient, provided exceptional customer service, always responded to my calls and emails. Not only Tadeh did do his job perfectly but he also went above and beyond his duties to assist me in my decision making process. His continuous guidance is what made the whole process run smoothly and easily. I would highly recommend Tadeh to family and friends. 

Sumeet's profile image
Sumeet 
3 years ago

Hillary is very detail-oriented and very helpful throughout the loan process. She got us really good deal and I will be happy to work with her in future and refer my friends as well. 

Marie's profile image
3 years ago

Joe made the entire refinance process feel comfortable and easy. He was very professional and friendly and always prompted me when he had sent me something or I needed to return something. I really appreciated the personal service so much. He also explained everything so well!! 

LMurphy's profile image
LMurphy 
3 years ago

Shane was my mortgage lender for a home purchase in 2019 and then a refinance in 2020. Shane provided exceptional service and went above and beyond to ensure smooth, on time closings with the best deal possible. His professionalism, knowledge and responsiveness made both transactions seamless. I highly recommend Shane for all your mortgage needs. 

Frequently asked questions about Guaranteed Rate

How is Guaranteed Rate rated?

Guaranteed Rate has a 5 star rating with 41,467 reviews. 

When is Guaranteed Rate open?

Guaranteed Rate is closed now. It will open on Monday at 9:00 a.m.