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Guaranteed Rate

5.0

About this business

Guaranteed Rate is one of the largest retail mortgage lenders in the United States. Founded in 2000 and licensed in all 50 states and Washington, D.C., we are committed to helping homeowners with home purchase loans and refinances, while simplifying the mortgage process and making your home loan experience easy to navigate. Contact one of our trusted loan officers today for more information! 

Location details

3940 N Ravenswood Ave, Chicago, IL, 60613, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
5.041,467 reviews
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Jay Datla's profile image
Jay Datla 
3 years ago

Excellent Service and Support by Tom and Team of Guaranteed Rate during the refinance of my home. Very Seamless process with periodic update throughout the process. Would highly recommend Tom and his Team. I had used Tom’s services on the past too. 

Business response:

Thank you for the review and trusting me and my team for your refinance, Jay! It's always my pleasure to work with you and making this process stress free. 

zuser201610251442101's profile image
zuser201610251442101 
3 years ago

I actually closed 5 loans with the team over the past year - investment properties and primary residence. They have been extremely helpful. Highly recommend. 

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tismewoodly 
3 years ago

Ryan is a very patient and caring lender. He cares for his clients, and is truly on your side. Having a great lender on your team is essential and I am thankful that I was able to find one in Ryan. Throughout the intimidating and complicated process of obtaining a loan, he always kept me at ease and explained things in a way that I would understand. Anytime I had a question he was ready to answer via email, text, or phone call anytime during the day whether it was morning or night or weekday or weekend. You truly feel like a... read more

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Lara Clarke 
3 years ago

I can't speak enough gratitude for Ryan, and his team, in helping my boyfriend and I close on our home. Even though he was across the state from us, he remained in constant communication and explained the process clearly. I am a first time homebuyer and he was very patient with my many questions. We ran into a few hiccups (outside of his control) yet he stayed cool, calm and collected, helping us get through them so we could ultimately close on our first house! He went above and beyond to find alternative solutions so we mad... read more

Lina Trubenstein's profile image
Lina Trubenstein 
3 years ago

Andrew explored refinance options and rates with us. Communication throughout the process was very good. Becca was kind enough to answer some questions for us after working hours. The process was smooth and hassle free. I miss the days of hand shakes and beers after closing a deal, but everything being completed online saves a lot of time! Not only have we recommended Guaranteed Rate with firends and family, but we'll be using them again for future investment properties! 

Yurika B.'s profile image
Yurika B. 
3 years ago

Sara Wong was very helpful and was willing to work outside of her business hours to answer our questions, etc. She was friendly, professional, and knowledgeable. Thank you, Sara! 

ashley8892's profile image
ashley8892 
3 years ago

Jon has done it again, he got me to the finish line even when I didn't think it would be possible. Time and time again he continues to exhibit his passion for what he does and truly sticks by his word. If you want to get to the closing table then Jon is your man! 

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user2357575 
3 years ago

Chanania is on top of every detail, always calls back, is extremely nice and patient, and has the BEST RATE and the best turnaround time. I highly recommend him. I have taken out various mortgages over the years, and Chanania surpasses everyone and makes the mortgage process so much more pleasant. 

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Cole Moore 
3 years ago

I found out about certainty home loans and after that I found out that Chad Cantrell worked there. I was on board. Very easy to work with. I got updates every week on the loan. I was very, very pleased with the time frame. Actually exceed my expectations. Thank you all so much for helping us to be able to buy and afford our dream home. 

Frequently asked questions about Guaranteed Rate

How is Guaranteed Rate rated?

Guaranteed Rate has a 5 star rating with 41,467 reviews. 

When is Guaranteed Rate open?

Guaranteed Rate is closed now. It will open on Monday at 9:00 a.m.