Guaranteed Rate's cover image
Claimed

This profile has been claimed by the business owner or representative.

Guaranteed Rate

5.0

About this business

Guaranteed Rate is one of the largest retail mortgage lenders in the United States. Founded in 2000 and licensed in all 50 states and Washington, D.C., we are committed to helping homeowners with home purchase loans and refinances, while simplifying the mortgage process and making your home loan experience easy to navigate. Contact one of our trusted loan officers today for more information! 

Location details

3940 N Ravenswood Ave, Chicago, IL, 60613, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
5.041,469 reviews
Select a rating
smpandya's profile image
smpandya 
3 years ago

I have worked with Tom and his team at Guaranteed Rate before, so I had high expectations for their service. However, on this transaction, the team exceeded even those high expectations. Right from issuing the pre-qualification letter in a record time to getting the loan application submitted, appraisal and all the way to pre-closing and closing day support, the team did a fantastic job. Everything worked like clock work. Documents requests and signing was clear, fast and very efficient. The team communicated regularly and w... read more

Business response:

Thank you, Sanjeev, for the review and trusting me and my team! It's always my pleasure to work with you and making this process stress free. Cheers 

lindsayvw's profile image
lindsayvw 
3 years ago

My boyfriend and I cannot say enough good things about Stephen! We were recommended him from a friend and our realtor and he was so easy to work with! He was so friendly and so responsive during the entire home buying process we felt like we were his only clients. In this crazy housing market there were many offers on the house we wanted to buy and Stephen went out of his way to provide proof of funds and commitment we had to closing on this house and I feel he is a HUGE reason our offer was selected. I was a first time home... read more

Melissa Pierson's profile image
Melissa Pierson 
3 years ago

Chris and his team were so helpful throughout my whole home buying process. I am a first time home buyer and had a lot of questions, and he was happy to answer them all! 

kath9453's profile image
kath9453 
3 years ago

We were in a rush for pre approval and Mike took care of everything right away. He was helpful, professional and always available. I would highly recommend him for anyone wanting to purchase a home or condo. 

Business response:

Thanks very much for your review. I enjoyed working with you on your purchase loan for your new place in FL! 

saramwatson9's profile image
saramwatson9 
3 years ago

Sarah is the best. We've refinanced our house with her 3 times now to capture lower interest rates and she has been great each time. Very responsive to phone calls and questions, and all loans closed as expected. We'll never use anyone else! 

Julie Debrossy's profile image
Julie Debrossy 
3 years ago

We weren't sure what to expect with this process during a pandemic. Though we never met Matt in person, from our first call - which I believe he fielded at 7PM on a Friday night to help us get pre-approved, through the last signature, Matt was always available to us. He helped to guide us through the process of buying a home essentially virtually with ease. We much appreciate him and his team and would highly recommend! 

HillaryGruzs's profile image
HillaryGruzs 
3 years ago

I could not ask for a better experience than with our lender, Shane Ensor. My boyfriend and I moved to Pennsylvania, and despite being a state away, Shane Ensor helped us with all of our needs. His services were timely, professional, and clear. We will be using Shane Ensor for any of our lending needs in the future. 

Tyler Gruzs's profile image
Tyler Gruzs 
3 years ago

Shane Ensor at Caliber Home Loans is the absolute best! Shane is an excellent communicator and Caliber's technology made purchasing a home so much easier. I recommend everyone to Shane because he makes the home buying experience so much less stressful than it could otherwise be. 

Yudi's profile image
3 years ago

I had an extremely complicated loan and Chanania was able to make it happen. He also was able to do so at a better rate than the 3 other lenders I called. 

Frequently asked questions about Guaranteed Rate

How is Guaranteed Rate rated?

Guaranteed Rate has a 5 star rating with 41,469 reviews. 

When is Guaranteed Rate open?

Guaranteed Rate is closed now. It will open on Monday at 9:00 a.m.