Guaranteed Rate's cover image
Claimed

This profile has been claimed by the business owner or representative.

Guaranteed Rate

5.0

About this business

Guaranteed Rate is one of the largest retail mortgage lenders in the United States. Founded in 2000 and licensed in all 50 states and Washington, D.C., we are committed to helping homeowners with home purchase loans and refinances, while simplifying the mortgage process and making your home loan experience easy to navigate. Contact one of our trusted loan officers today for more information! 

Location details

3940 N Ravenswood Ave, Chicago, IL, 60613, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
5.041,540 reviews
Select a rating
fjjanette's profile image
fjjanette 
3 years ago

Mike was great, always there to help me understand the process of getting a mortgage. Closed on time. If your looking to get a mortgage or a reference I highly recommend Mike Kline . 

Kathy Rempusheski's profile image
Kathy Rempusheski 
3 years ago

My experience with Marc and Guaranteed Rate was exceptional. Marc and his staff are extremely professional, they take a personal interest and make the refinance experience painless. Marc and Guaranteed are definitely worth checking out. 

zuser201701272053283's profile image
zuser201701272053283 
3 years ago

I would highly recommend Paul and his team. They were thorough, efficient, friendly, and knowledgeable. I had no issues with my refinance, I got a great rate and the process was quick. Would absolutely use him again ! 

cameracol's profile image
cameracol 
3 years ago

Heather Is outstanding Mortage person to work with. She was very helpful to me as a 77 yr old buyer. I asked her to basically hold my hand thru this process and she really did that and more. She was always there to answer any questions or concerns 7 days per week. I have worked with other Mortage folks in the past but Heather is one of the best. I highly recommend her and she will go out her way to help you. Heather Hutchison is the fantastic and easy to work with. 

Business response:

It really means so much to me that you took the time to write such a glowing review. It was such a pleasure getting to know you and work with you on this transaction. I do hope to finally get to meet in person some day, its so hard not getting to meet my borrowers in person anymore with Covid but hopefully that changes in the near future. I surely hope that you enjoy your beautiful new home and create many new wonderful memories here! 

Chris Archer's profile image
Chris Archer 
3 years ago

I worked with Tom and his team to refinance a condo. What was most noticeable about his team was the near instantaneous responses - especially on the weekends. It did feel like his whole team was sitting by their computers waiting to respond to an email from me. 

Business response:

Thank you, Chris, for the review and trusting me and my team for your refinance. It's always my pleasure to work with you & I appreciate the kind words! Call me for any questions. 

Shabnam Jahromi's profile image
Shabnam Jahromi 
3 years ago

Hajir provided all the details about applying loan for home purchase to me with patience. As a first time buyer, this was very valuable to me to make the right decisions. Hajir and his team was prompt and fast and closed my loan quickly and with the best rate possible. 

Business response:

Thank you for your review, It has been my pleasurer to work with you and I hope you have a wonderful times in your new home. 

zuser201704081439300's profile image
zuser201704081439300 
3 years ago

Sharbel is a pleasure to work with. He was referred to us by my relative and I am very grateful for the connection. He was very friendly and quick to respond in all of our inquiries during our home purchase process. Everything went smoothly and we were pleasantly surprised by the lower rate and closing costs than expected. 

user7904319's profile image
user7904319 
3 years ago

Brandon and the team at Guaranteed Rate took care of our mortgage in a way I would not have expected! They anticipated potential road blocks to getting our home purchase through closing and were pro-active about taking steps to make sure those potential blocks didn't delay our closing in any way. They were ALWAYS there to answer questions, even the most basic ones, and I consistently felt as though there was nothing to remotely worry about - which is a blessing when going the process of buying a new home! Our closing was com... read more

Talonda's profile image
Talonda 
3 years ago

I must say I was amazed with Joey and his team. After a financially draining divorce I was not sure about qualifying for a home. I was able to get an wonderful home. He was always willing to answer all my questions and I had a lot lol. I truly feel like he is a great person and true professional. His team was also amazing especially Vickie. It's wonderful to work with people who don't make you feel like just a transaction. 

Frequently asked questions about Guaranteed Rate

How is Guaranteed Rate rated?

Guaranteed Rate has a 5 star rating with 41,540 reviews. 

When is Guaranteed Rate open?

Guaranteed Rate is closed now. It will open on Monday at 9:00 a.m.