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Guaranteed Rate

5.0

About this business

Guaranteed Rate is one of the largest retail mortgage lenders in the United States. Founded in 2000 and licensed in all 50 states and Washington, D.C., we are committed to helping homeowners with home purchase loans and refinances, while simplifying the mortgage process and making your home loan experience easy to navigate. Contact one of our trusted loan officers today for more information! 

Location details

3940 N Ravenswood Ave, Chicago, IL, 60613, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
5.041,540 reviews
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su ramadan's profile image
su ramadan 
3 years ago

The entire process was so smooth and easy. There was continuous communication throughout the entire process. Thank you to Marc and the entire team!! 

zuser201608031413564's profile image
zuser201608031413564 
3 years ago

Brendan was extremely patient with our questions and our situation. We were first time home buyers and applying for a VA loan (both come with a set of challenges). Brendan was cool, calm and collected the entire time and made sure we closed on time and helped us feel comfortable throughout the process. 

John's profile image
3 years ago

Michael is a great professional. He told me exactly what to expect and when to expect it. He made the entire process simple for me and as stress free as possible. I went to settlement a week ago and the entire process took about six weeks total from start to finish. I cannot recommend Michael enough. Michael was referred to me and I will certainly refer him to anyone without hesitation. 

Anum's profile image
3 years ago

As a first time home buyer, I did not know what to expect from the whole process. But working with a number of different lender, it was immediately obvious that the level of service offered by lower.com, and specifically the advisor I worked with Drew Frayer, was in a whole different league. Things that took days or even weeks with other lenders consistently took hours with Drew. He was promptly available at all times and offered the best possible customer service from answering dumb questions about the process to figuring o... read more

marie_o_donnell's profile image
marie_o_donnell 
3 years ago

Matthew and the others I worked with on my recently closed refinancing were great at explaining confusing documents, keeping me up to date on the refinancing process, and otherwise making sure the process went very smoothly. I started the process by also contacting other lenders, that quoted slightly lower rates, but I quickly backed away due to their lack of contact and follow-up I would definitely recommend Matthew and his team for a great rate and complete follow through. 

Joe McCambley's profile image
Joe McCambley 
3 years ago

My Realtor recommended that I reach out to Tim and his team. Despite the fact that he was inundated with work due to the hot real estate market in CT, Tim turned our mortgage application, pre-approval, and loan around in under 30 days. I know I imposed on Tim and his team at a time when they were buried with work, but Tim took the time to guide me through the process, helped me explore my options, and once I chose a direction he moved very quickly. I'd work with him again in a heartbeat. 

Business response:

So happy for a smooth and seamless transaction. 

hiren thakar's profile image
hiren thakar 
3 years ago

Tom and his team are great. This was the 6th time I financed (or refinanced) with Tom and he has been great. Clear communications & guidance, he's easy to get hold of, the rates are low with no fees and his paper work is honest. Guaranteed rate has a system and process that makes it all easy. 

Business response:

Thank you for the review and trusting me and my team for your refinance, Hiren. It's always my pleasure to work with you & I appreciate the kind words! Call me for any questions. 

WLetsch's profile image
WLetsch 
3 years ago

I’m in the home building industry myself and have experience with dozens of lenders. Ravi and his team were above and beyond any expectations that I had. The entire process was completely painless and very simple to go through. They make sure that you know exactly what you need, and when you need it. I would get updates almost every day, and always heard back within hours of any questions I had. I will be using them again in the future! 

Kenny's profile image
3 years ago

Jason Pughe was incredibly helpful. We had an accelerated time frame in which we needed conditional approval as well as clear to close and he made it happen. Professional and quick to respond to any and all questions. Highly recommended. 

Frequently asked questions about Guaranteed Rate

How is Guaranteed Rate rated?

Guaranteed Rate has a 5 star rating with 41,540 reviews. 

When is Guaranteed Rate open?

Guaranteed Rate is closed now. It will open on Monday at 9:00 a.m.