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Guaranteed Rate

5.0

About this business

Guaranteed Rate is one of the largest retail mortgage lenders in the United States. Founded in 2000 and licensed in all 50 states and Washington, D.C., we are committed to helping homeowners with home purchase loans and refinances, while simplifying the mortgage process and making your home loan experience easy to navigate. Contact one of our trusted loan officers today for more information! 

Location details

3940 N Ravenswood Ave, Chicago, IL, 60613, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
5.041,540 reviews
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zizilas botanica's profile image
zizilas botanica 
3 years ago

Chris and Monika were outstanding to work with- from letting us know the process, to items needed and time to close. We are referring them to all our friends. “Working with friends “ 

Business response:

Thank you, Candice & Jimmy, you have a beautiful family and we’re so vey happy for all of you! 

Shauna G's profile image
Shauna G 
3 years ago

We worked with Chris to refinance our home and we couldn't be happier with his service. We wanted to move quickly to take advantage of the incredible interest rates and despite how busy everyone in the mortgage industry is right now, Chris took care of everything right away. He was super organized and stayed in communication with us all along the way. It was by far my best experience with a lender. I highly recommend him. 

Caitlin's profile image
Caitlin 
3 years ago

Eric was there for me when I needed him most. He was able to close on a deal that I didn’t even think was possible. Him and his team are very professional and work with you to do whatever they need to do to close the deal. His response times are always same day and he definitely works extremely hard. I would recommend him and his team in a heartbeat! Very knowledgeable, friendly, reliable and all around great to work with. 

MBal's profile image
3 years ago

I don't normally write reviews unless the service greatly exceeded expectations or fell greatly below. Mike firmly falls into the former. For starters, he really knows his stuff. He's knowledgeable and transparent. He contextualized his recommendations with market data and was up to date on the latest rate trends. Beyond his skillset, he was very accomodating, easily reachable, and has a contagious personality. I'd 100% recommend him and plan to use him for similar services in the future. 

Dale and Juelene Shi's profile image
Dale and Juelene Shi 
3 years ago

We recently bought a home in Sagle, Idaho. Lee Harding did our loan documents. This was quite the adventure. There were many unforeseen road bumps; this purchase was a challenge. Lee helped make it easy. He was a pleasure to work with, and kept thing moving in a flawless manner. He was always available and easy to get a hold of. The document signing and explanations were very well completed. We were very happy and pleased with the process. 

Tara O’Donnal's profile image
Tara O’Donnal 
3 years ago

Heather was wonderful to work with. She walked me through all the necessary steps and answered my many questions. Heather was available whenever I needed her. I was amazed how quick and painless she made the entire process. I would highly recommend her! 

Business response:

I appreciate you taking the time to write this review Tara, thank you again for allowing me to be a pat of your home purchase. I hope you and your family make many new wonderful memories in your new home!! I am so happy to hear you are enjoying the new backyard! 

Paige's profile image
3 years ago

Heather helped me with my first home purchase, and I can say for certain that I couldn’t have found a better loan officer. Heather worked for me around the clock and answered all the questions I had.. and believe me, I had so many 😂 After one conversation with her, I could tell that she possesses so much knowledge about her field of work and she is very professional. Heather crunched different numbers to work around an amount I’m comfortable with, and I couldn’t be more thankful. I would highly recommend Heather to any home... read more

Business response:

Thank you so much Paige! I appreciate that you took time out of your busy day to write this review. Please keep in touch and know that if you ever have any questions or need anything in the future I am here. I wish you all the best in your beautiful new home! 

Patricia A's profile image
Patricia A 
3 years ago

Looking for a mortgage company can be a stressful experience, but I feel confident about my decision to go with Amerifirst Home Mortgage. My loan officer, Jason Pughe, was extremely professional and courteous since the first phone call, and his availability to answer each and every one of my questions was very much appreciated. He took the time to explain all the details on the settlement statement, he emailed me videos showing the different stages of the loan process, and alongside his wife, Jen, they make a very knowledgea... read more

William Ferris's profile image
William Ferris 
3 years ago

This is the 2nd refi with Lee and everything went very well both times i would recomend him to everyone that needs good service for a mortgage loan. Thanks Lee 

Frequently asked questions about Guaranteed Rate

How is Guaranteed Rate rated?

Guaranteed Rate has a 5 star rating with 41,540 reviews. 

When is Guaranteed Rate open?

Guaranteed Rate is closed now. It will open on Monday at 9:00 a.m.