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Guaranteed Rate
- Mortgage Lenders
- Chicago, IL
About this business
Guaranteed Rate is one of the largest retail mortgage lenders in the United States. Founded in 2000 and licensed in all 50 states and Washington, D.C., we are committed to helping homeowners with home purchase loans and refinances, while simplifying the mortgage process and making your home loan experience easy to navigate. Contact one of our trusted loan officers today for more information!
Location details
3940 N Ravenswood Ave, Chicago, IL, 60613, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Pete and his team helped my fiancé and I through the stressful, first-time home buyer process. Pete was extremely kind, patient, and knowledgeable. He took the time to listen to all our concerns and came up with the best option for us each time. All questions were answered within the same day. I couldn’t recommend him more!
If you want some run of the mill mortgage company with no personal touch or someone who won’t go ABOVE AND BEYOND for you and your family. Shawn is not the guy for you! Shawn knocked our loan out of the park. Previous lender we had literally threw his hands in the air and said oh well nothing I can do, not approved. He didn’t come up with a strategy, talk to me about credit score, give me advice on what to do or anything! Shawn wouldn’t accept this as a result. I had just started a brand new job and my credit wasn’t up to pa... read more
Business response:
Bryan, what an amazing review – thank you so much! We are very glad you gave us the opportunity to help you get into your new home. Make many happy memories in it, we look forward to what the future holds for your family.
Evan will handle your loan with experience and professional attention to every detail. He is super nice to work with and helps every step of the way.
Justin made an incredibly stressful process so much better. Justin is extremely knowledgeable about the area and the industry. Additionally he was always available to answer any questions, and calm this first time home buyer down! He was able to work with us on several different options and was always very transparent about the process and steps that we were going through. I have and do highly recommend him and will be sending all my friends and family this way!
5.00 Survey completed on July 23, 2020 Reviewed by Amber.for Luis Sanchez-Santana Completed transaction in July 2020 Luis helped me every step of the refinance process. I went to a couple of other people before and Luis was by far the best. I'm also was very happy with the final numbers. He gave helpful input and answered all my questions honestly.
Business response:
Appreciate the feedback. I'm glad that we were able to satisfy your refinance needs :).
After using Alfonso and Prime Lending when moving down to South Carolina a few years back, it was a no brainer to work with them again. I was informed the entire time and kept up to date as the process rolled along. Alfonso ensured that you understand every little thing during the process and will take time out of his day, night, and weekends to reach out to you in order to confirm this. It is a crazy time for many reasons, but he made you forget about everything going on. You would not even know that the market is going nut... read more
Business response:
Thank you Robert! I appreciate you reaching back out for your home purchase. It was great working for you again!
Pela provided all the information that is needed for loan process. Overall smooth process and answered all questions patiently. She has excellent knowledge in loan process in all steps and completed with in time. She called and explained whenever I felt difficult to understand loan process.
Dianne and team made this transaction the easiest home purchase ever! I have worked with three other lenders in the past and I knew from the first conversation that I was in good hands. From that first call to our last, she was always easy to talk to. Text or email, she was always fast to respond. My loan was clear to close sooner then expected and I attribute that to her knowledge of the industry, her professionalism, and her down right no nonsense character! Best lender I have yet to deal with. Thank you Dianne Steffey!!!
I recently closed on my first home and Richard was extremely helpful, had quick responses and answered all my first-time home buyer questions. Would recommend Richard for a speedy, efficient process!
Frequently asked questions about Guaranteed Rate
How is Guaranteed Rate rated?
Guaranteed Rate has a 5 star rating with 41,540 reviews.
When is Guaranteed Rate open?
Guaranteed Rate is closed now. It will open on Monday at 9:00 a.m.