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Guaranteed Rate

5.0

About this business

Guaranteed Rate is one of the largest retail mortgage lenders in the United States. Founded in 2000 and licensed in all 50 states and Washington, D.C., we are committed to helping homeowners with home purchase loans and refinances, while simplifying the mortgage process and making your home loan experience easy to navigate. Contact one of our trusted loan officers today for more information! 

Location details

3940 N Ravenswood Ave, Chicago, IL, 60613, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
5.041,542 reviews
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zuser201607011658035's profile image
zuser201607011658035 
3 years ago

I've worked with John for years, mortgages and refinances. This time I called him, he remembered me, worked up some numbers and we talked if it made sense to refinance - which it did. What I appreciate about John is he's honest, tells the truth, and gives good advice. I could have gotten the same rate in other places but nowhere near the same excellent service. Additionally the process was a breeze, all of the staff pleasant and helpful, and everything fell into place up to the closing which was painless. I would highly reco... read more

Darren Wade's profile image
Darren Wade 
3 years ago

Alex was amazing. I am Realtor and he was the lender for a client of mine. His knowledge, communication, customer service, and professionalism is second to none. I enjoyed working with him and i hope we can again in the future. 

fnp2bz42dh's profile image
fnp2bz42dh 
3 years ago

Alex with Lower was very helpful and attentive to our families needs and concerns. He took the time to explain the process and was in communication throughout our experience. 

bromn's profile image
3 years ago

Lysa and her team made our first-time homebuying experience better than we could have hoped for. Through every step of the process they went out of their way to communicate the status of our loan and what our next steps were, and handled all of our questions with kindness and expertise. I didn't think you could actually like your home loan company until I worked with Caliber! 

Tenzin J's profile image
Tenzin J 
3 years ago

Sarah Rowan is amazing, she is on the top of every one when it comes about any question you have on your home mortgage. No matter how busy she was but she will make sure she gets back to answer. That’s the best thing about her. we were so lucky to have her and happy being with this home buying project. If I have to add more stars I will. From the day one to our closing it really went through smooth transition. she is so diligent, helpful and I would highly recommend her. we are so glad that we got her to our home buying. I w... read more

Alisa Agey's profile image
Alisa Agey 
3 years ago

Process was simple and easy. Mr. Friedson's team were a pleaseure to work with and helped me to stay on track throughout the process. Would highly recommend them for anyone who is looking to refinance! 

Business response:

Thank you so much, Alisa! We really enjoyed working with you and are thrilled to hear that you had a great time working with us too! 

pbiderman1's profile image
pbiderman1 
3 years ago

Tim is extremely knowledgeable and responds to emails and texts within minutes. He provided a great rate (which other providers can do) but also the team was very professional. An added bonus is that other service providers he recommended (ie: homeowners insurance) were great referrals. 

Tyler Mace's profile image
Tyler Mace 
3 years ago

Josh and the team were tremendous. I’ve recommended him to friends and family. He went above and beyond in the middle of a pandemic with a very fast close and a great rate. 

Business response:

Thank you, Tyler for the kind words. The pandemic definitely put a new twist on how we need to do business, but we found our way around it. We are thrilled that you are happy with our team! 

zuser201707102053302's profile image
zuser201707102053302 
3 years ago

Josh and his team are great to work with. We have been working with him for several years, we followed him from Wells Fargo to Guaranteed Rate. When we purchased our new house, he walked us through the VA loan process. When the rates dropped shortly after, he was the first to let us know it was a good time to refinance. Recently, as the rates dropped again, we refinanced our primary residence and rental property at the same time. He kept it organized and on track. He pays attention to details, to ensure the team had all the ... read more

Business response:

Thank you so much for the wonderful recommendation! We value our clients and we understand how important it is to keep them updated at every step of the process so you can focus on getting ready for your new home, or your refinance, while we take care of the rest. We look forward to working with you again one day! 

Frequently asked questions about Guaranteed Rate

How is Guaranteed Rate rated?

Guaranteed Rate has a 5 star rating with 41,542 reviews. 

When is Guaranteed Rate open?

Guaranteed Rate is closed now. It will open tomorrow at 9:00 a.m.