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Guaranteed Rate
- Mortgage Lenders
- Chicago, IL
About this business
Guaranteed Rate is one of the largest retail mortgage lenders in the United States. Founded in 2000 and licensed in all 50 states and Washington, D.C., we are committed to helping homeowners with home purchase loans and refinances, while simplifying the mortgage process and making your home loan experience easy to navigate. Contact one of our trusted loan officers today for more information!
Location details
3940 N Ravenswood Ave, Chicago, IL, 60613, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Jason and his team are great people to work with. He is very knowledgeable and has a lot of experience. They did my loan really fast. We closed even earlier than we were supposed to close. He is very responsive and makes himself available even at the weekend to answer your questions. His team is on top of things. The whole process is online, and you can upload everything into their portal. I enjoyed working with them and recommend them to other friends and family.
I can't recommend Ashley enough. She was wonderful to work with. So responsive, organized and courteous. We just purchased a house with a quick close, and she made everything come together.
Business response:
Thank you for sharing your experience with us. We work hard to provide quality care for you and our customers and are so pleased to hear you had a positive experience with our team.
We had a house closing within 1 week prior to Christmas. Our original lender (Chase) told us they couldn't meet an aggressive timeline of 3 weeks. I was introduced to Jennifer, who, amazingly worked with me to get us into our house prior to Christmas! The system they use online to track every step and communicate if they need additional information was so simple. And if I did have any questions, Jennifer was easy to get ahold of. I would absolutely recommend her to anyone who wants a thoughtful partner in the mortgage proces... read more
Business response:
Thrilled we had the chance to work together, Dana. Thank you for your trust and your business. Have a wonderful holiday in your new home!
Charlie was a pleasure to work with, stayed true to his commitments, and delivered on a streamlined process for our Refinance. He kept the communication flowing and we always felt informed.
From start to finish, working with Al and his team was a smooth and stress free process. Purchasing a new home can be overwhelming at times, but because we worked with Al, I felt confident that the mortgage process was one aspect of our purchase we did not have to worry about. Al did a wonderful job communicating with us and was quick to respond to any questions we had. We had a short closing and Al and made sure we were able to close on time. I would highly recommend working with Al!
Business response:
Thank you Megan for your business and support! I am glad your experience was one you did not have to worry about :)
Mr Esposito was excellent! Always available and quickly answered all my questions! His whole team was very nice and pleasant. The loan process was smooth.
Business response:
Edit, I'm so happy your hard work paid off and you and Elias are now enjoying your new home!
This was my second refinancing with Al, and third loan experience overall. I could not have been happier with this experience. Al is extremely helpful, personable, and makes the entire process easy from start to finish. For this refinancing, Al was regularly in touch over the course of multiple months with updates until I finally decided to move forward, and he was extremely responsive and helpful the entire time. I also referred my Dad to Al for his recent refinancing, and he had a great experience. During that process, Al ... read more
Business response:
Joseph! I always appreciate my life long clients and am so thankful for your trust in referring me your dad too!
First off, purchasing a new home out of state is difficult- Paul made everything feel so seamless! He has the best interest of his clients and is quick on communication! I would highly recommend Paul for any lending options! If 10 Stars Were an option I would give him 10!!
I have never met a lender who is more invested in genuinely helping his clients. His customer service is unmatched no matter the price point. I would recommend Oliver any day!
Business response:
Very kind words. Thank you for taking the time to comment.
Frequently asked questions about Guaranteed Rate
How is Guaranteed Rate rated?
Guaranteed Rate has a 5 star rating with 43,344 reviews.
When is Guaranteed Rate open?
Guaranteed Rate is closed now. It will open tomorrow at 9:00 a.m.