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Guaranteed Rate

5.0

About this business

Guaranteed Rate is one of the largest retail mortgage lenders in the United States. Founded in 2000 and licensed in all 50 states and Washington, D.C., we are committed to helping homeowners with home purchase loans and refinances, while simplifying the mortgage process and making your home loan experience easy to navigate. Contact one of our trusted loan officers today for more information! 

Location details

3940 N Ravenswood Ave, Chicago, IL, 60613, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
5.043,395 reviews
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Clarisa Bido's profile image
Clarisa Bido 
3 years ago

My Loan Officer was Tiffany Sime. She provided me with great interest rates and provided me with lower than expected closing costs. She is receptive to questions and concerns and answers them at all times of the day. She truly cares for her clients and is super sweet. Looking forward to definitely working with her again in a few years. Thank you Tiffany!! 

Andrew Crawford's profile image
Andrew Crawford 
3 years ago

I will tell you what I have told the dozen or so people I have referred to Tim over the past 4 years (Tim did our original mortgage as well as a recent refi) - “Tim is an animal.” Not only will Tim and his team take all the time you need to explain everything to you (as many times as you need it to be explained), but they’ll also fight, claw and scrap to get you the best deal out there (I dare you to compare). Seriously, call a bunch of other people first and then call Tim - it won’t even be close. In addition to taking the ... read more

Business response:

That is how your write a review!! thank you for the kind words and all of your referrals! 

rubenesque17's profile image
rubenesque17 
3 years ago

Val makes the mortgage or refinance process a breeze. She gave me options and confidence in both cases. She and her team go above and beyond to service their customers. I highly recommend her to anyone looking for a mortgage or refinancing!! 

Frank's profile image
3 years ago

Dianne and her team were fantastic. They know the business, they are quick to respond, she was able to lower fees to a minimum and saved me thousands of dollars. This is my 2nd loan with Dianne and a will use her for all my future personal and investment loans. 

Business response:

Frank, it was such a pleasure working with you on your home loan for your investment property. We value your business. We look forward to the next home loan; this time your primary property. 

Nora Novak's profile image
Nora Novak 
3 years ago

Jo Ann gave us the special treatment throughout: from jumpstarting the process on a Saturday morning to ignoring time zone differences to answer late night emails to sending a notary so we could sign the paperwork from the comfort of our newly refinanced home - all while easily beating the terms offered by the five other lenders we had reached out to. Highly recommend! 

Mitchell Dzierzbicki's profile image
Mitchell Dzierzbicki 
3 years ago

I write this review as not only someone who works in real estate and sees all the good bad and the ugly during transactions but also as a veteran ( not everyone is great at VA deals) and someone who had come from poor credit. not only were Pasquale and his team great, responsive, and very knowledgeable but they got my wife and I an interest rate we didn't think we would see for 5 years. They did a fantastic job on the VA loan as well and were incredibly flexible with issues we had with our seller. highly recommend to anyone. 

K and I Shcherbakov's profile image
K and I Shcherbakov 
3 years ago

Great team and pleasure to work with. Cathy and her team were always accessible to answer any questions as well as very patient and accommodating with tight closing deadlines. Very competitive rates!!! Will certainly use them again in the future. 

user25804220's profile image
user25804220 
3 years ago

The professionals at Guarantee Rate are very organized and excellent at communicating every step of the way. I had 2 homes to refinance and it was pretty seamless despite Covid and my busy work schedule. 

anthonytsanto's profile image
anthonytsanto 
3 years ago

Cathy and her team were awesome. They were very responsive, respectful, and professional. They made my first home buying experience as simple and easy as possible. I'd definitely use Cathy and her team again. 

Frequently asked questions about Guaranteed Rate

How is Guaranteed Rate rated?

Guaranteed Rate has a 5 star rating with 43,395 reviews. 

When is Guaranteed Rate open?

Guaranteed Rate is closed now. It will open at 9:00 a.m.