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Guaranteed Rate is one of the largest retail mortgage lenders in the United States. Founded in 2000 and licensed in all 50 states and Washington, D.C., we are committed to helping homeowners with home purchase loans and refinances, while simplifying the mortgage process and making your home loan experience easy to navigate. Contact one of our trusted loan officers today for more information!
3940 N Ravenswood Ave, Chicago, IL, 60613, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 5:00 p.m. | |
Tue | 9:00 a.m. to 5:00 p.m. | |
Wed | 9:00 a.m. to 5:00 p.m. | |
Thu | 9:00 a.m. to 5:00 p.m. | |
Fri | 9:00 a.m. to 5:00 p.m. | |
Sat | Closed | |
Sun | Closed |
JR was always there to answer our questions as we navigated through this process as first time home buyers. The process was smooth and easy, with JR there to guide us every step of the way. We closed on time and had our loan issued with no bumps in the road. I would definitely recommend JR to anyone, and use his services and expertise again!
I will definitely work with Chris again in the future. After extensive research into mortgage options, Chris helped me get the best rate and close on our home purchase quicker than all other bankers that I've worked with in the past. He's honest, dedicated and reliable; he has never missed one call from me throughout the mortgage process, and even took calls way past normal work hours and on the weekend. Moreover, since my family and I wanted to move into our new home before the holidays, he and his colleagues processed our ... read more
I'm not usually one to write reviews, but want to share how impressed I've been by the dedicated and best-in-class service provided by Alfonso Esposito and his team! As a first time home buyer, they went that extra mile to very clearly walk me through every step in the process. However far beyond this service for new buyers, they bring a total "A game" to the entire approval and underwriting experience. They are ON IT. Everything is streamlined with a user friendly online system, and they obtain the needed documentation well... read more
Business response:
Marla, thank you for taking the time to share your experience as I know you do not often do that! I appreciate your kind words and am truly grateful for your business!
John Watson and his team have completed our second mortgage, this time a refi. The first time around was a short-sale that needed to be completed within 10 days. John is clear in his communications, responsive to questions and he and his team did another excellent job. I would recommend John and his team when purchasing or refinancing.
Mike made our refinance experience go quickly and smoothly! He’s so friendly and knowledgeable. I had a bunch of questions about changing to a 15 year term, purchasing discount points to get the lowest rate possible, and what our payments would look like if we paid closing costs vs. rolled them into the loan and Mike completely answered each one. He ran every scenario we asked so we could see the difference in our monthly payment and it made our decision so easy to make! The application and online upload portal made the whol... read more
My son referred me to Tim Martin after I recently moved back to CT. I was planning to buy a house so I started working with Tim in order to obtain a pre-qualification letter. Not only did he provide the letter in a timely manner, he explained the overall process so that I understood timing and deliverables. He was very patient throughout this process. Due to an extremely aggressive real estate market, I bid on several houses before I eventually found one that worked. He was able to guide me through all the things that I need... read more
Business response:
Thank you, Barbara and congrats on the purchase!! Wishing you many happy years in your new home
Caleb did any amazing job during the loan process he was able to step me through all of the steps to acquire a loan. He managed his team well to deliver on time. He was each to reach via phone or text. Even after I closed on the loan Caleb was there to provide me important documents that I requested. I would highly recommend using Caleb as your lender. This is my 3rd deal with Caleb and he has great service I would highly recommend and will use Caleb in the future again. Caleb is a very good communication and makes your home... read more
Al and his team were excellent throughout the home buying process. From beginning to end he walked us through every step and what to expect. We had no surprises which was important for us, as we were first time home buyers. We had a lot of headaches throughout the home buying process and I am thankful to say that Al and his team were not one of them. They were fast to respond and were able to get us to close in a month which our sellers requested and we thought wouldn’t happen. Needless to say we will definitely be using Pri... read more
Business response:
I'm so glad I did not make the "headache" list during your home buying experience LOL! Thank you for your business Yencie!
Great team and pleasure to work with. Cathy and her team were always accessible to answer any questions as well as very patient and accommodating with tight closing deadlines. Very competitive rates!!! Will certainly use them again in the future.
Guaranteed Rate has a 5 star rating with 43,395 reviews.
Guaranteed Rate is closed now. It will open at 9:00 a.m.