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Guaranteed Rate

5.0

About this business

Guaranteed Rate is one of the largest retail mortgage lenders in the United States. Founded in 2000 and licensed in all 50 states and Washington, D.C., we are committed to helping homeowners with home purchase loans and refinances, while simplifying the mortgage process and making your home loan experience easy to navigate. Contact one of our trusted loan officers today for more information! 

Location details

3940 N Ravenswood Ave, Chicago, IL, 60613, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
5.043,395 reviews
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Jay Clarke's profile image
Jay Clarke 
3 years ago

I have used Tom and his team for multiple refinance executions. They all support each other and helped support me with my questions. I had a site question and it was answered quickly. Tom and his team are top notch. Not only did they perform the refinance quickly they were a pleasure to work with. Tom was always available via call or text when I had questions. I have worked with Tom many times. Tom and his team are responsive and a pleasure to work with. 

Business response:

Thank you for the kind words and review Jay . I really appreciate the trust you have in me and my team. Call me if you need anything, I'm always available and ready to help! 

tealynn12's profile image
tealynn12 
3 years ago

I’d highly recommend Michael because he went above and beyond for me. He was very friendly and helpful to me. I don’t think anyone else would have made it as easy for me like Michael did. 

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zuser201502080954311 
3 years ago

Working with Barb was fantastic! She was always available by text, email or phone! Was also very organized and helped drive the bus to close! Even had us ready a week early! Helped us with questions that went beyond her scope as well. Couldn't recommend enough! 

Kristine's profile image
Kristine 
3 years ago

As a first-time home buyer, I had a lot of concerns and questions about my purchase. Alfonso and his team helped me throughout the mortgage process and provided nothing but A+ service. From the time I gave him a call to get pre-qualified up to closing, Alfonso had always been responsive, kept me updated and was just a phone call/text away even on weekends and after office hours. I highly recommend Alfonso and his team to anyone looking for a world-class mortgage experience. 

Business response:

Thank you Kristine! I am so glad you had such a great experience and I am grateful for your business! 

ernestochavez1028's profile image
ernestochavez1028 
3 years ago

Jonas is easy to work with, punctual, and very helpful. On a scale from pepega to pogchamp, Jonas is super pogchamp! He did an awesome job helping me buy my first house. 

mjm35419's profile image
mjm35419 
3 years ago

One of the easiest, friendliest and non-intimidating refinancing experiences I've ever had. Very reassuring and non-judgmental. He made us feel confident in our choice and make this process work flawlessly. 

Business response:

Thank you for the review! 

Candice's profile image
Candice 
3 years ago

From the start Jessica made our first time home buying process easy and painless. She was always there to answer questions and concerns we had. She was pleasant and professional and we would absolutely recommend her to anyone! 

Thomas Righele's profile image
Thomas Righele 
3 years ago

Cathy was very helpful and was there every step of the way. When I had difficulty communicating with the underwriter, Cathy stepped in, assisted, and got the job done. Thanks so much Cathy! 

dinoraharguinzoni's profile image
dinoraharguinzoni 
3 years ago

Tricia Cuthbertson is the best in the mortgage/refinance business! She knows her stuff and she treats everyone with professionalism, understanding, and compassion. 

Frequently asked questions about Guaranteed Rate

How is Guaranteed Rate rated?

Guaranteed Rate has a 5 star rating with 43,395 reviews. 

When is Guaranteed Rate open?

Guaranteed Rate is closed now. It will open at 9:00 a.m.