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Guaranteed Rate

5.0

About this business

Guaranteed Rate is one of the largest retail mortgage lenders in the United States. Founded in 2000 and licensed in all 50 states and Washington, D.C., we are committed to helping homeowners with home purchase loans and refinances, while simplifying the mortgage process and making your home loan experience easy to navigate. Contact one of our trusted loan officers today for more information! 

Location details

3940 N Ravenswood Ave, Chicago, IL, 60613, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
5.043,416 reviews
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martha kelly2's profile image
martha kelly2 
4 years ago

Tom and his team worked hard to get everything done in a timely manner. His team communicated quickly and were easy accessible when needed by phone and/or email. 

towelers90's profile image
towelers90 
4 years ago

Greta was incredible to work with. She is very personable, goes above and beyond, and the whole process was a breeze. I highly recommend working with Greta! 

tmcdonald076's profile image
tmcdonald076 
4 years ago

Michael and his team are excellent at what they do. They are fast, efficient, responsive and extremely knowledgeable. All aspects of the process were seamless. They kept me involved in the whole process, provided any explanations that were needed and made sure i knew what was going on at all times. I would recommend them to nayone buying or refinancing a home. There's no one better. 

rcascella's profile image
rcascella 
4 years ago

I have tried to refinance in the past twice and never felt comfortable with past lenders. Jeff took the time to sit with my wife and I an show us what were saving and showed us numbers along with taking the time to explain every detail of the process. There were no surprises and everything from start to finish was seamless. Nobody does it better. 

Business response:

Thank you, Ron and Linda! It was a pleasure getting to help your family refinance so you can save some serious money. Glad my team and I made you feel comfortable throughout the process when other lenders have failed in the past to do so. 

Lentini - Wyatt's profile image
Lentini - Wyatt 
4 years ago

Jodi was recommended to my husband and I by our real estate agent and we could not have been more happy with our decision! From the moment we had our first introductory conversation to the moment we closed on our very first home, she was always there for us each step of the way, no matter what time of day. She made what was anticipated to be a stressful and overwhelming process, so seamless. We are extremely satisfied with the excellent service and professionalism that Jodi provided and would HIGHLY recommend her to anyone. 

marnieklein1's profile image
marnieklein1 
4 years ago

As a recent widow this was my first time to do a refinance on my own. I was working with the bank I currently have my mortgage with; it was cumbersome, and with the exception of one person on that team, the communication was almost non existent. In addition, it was going to be very costly. To say the least I was discouraged. A friend recommended Petya to me and from the moment we started working together I knew I had found the right person. Her professionalism, warmth, expertise and responsiveness were remarkable. She was a ... read more

pat b's profile image
4 years ago

Danny and his entire team were very professional and great to work with. He was insightful and very helpful in guiding us through the entire process offering alternatives and suggestions to meet our needs. I would highly recommend Danny and team for any mortgage financing needs. 

Business response:

Hi Pat, thanks so much for your review! So glad my team and I could make this a seamless process for you guys. Reach out to me whenever you need me! Hope to work with you both again soon. 

lotsofsparks86's profile image
lotsofsparks86 
4 years ago

J She is the BEST. So kind and knowledgeable about each and every situation. We have recommended Kelly to our friends on several occasions and they to enjoyed every aspect of their journey with her. My wife and I have worked with Kelly on new home loans and refinancing frequently and never have we been disappointed. She delivers excellence at every turn and is a woman of unique integrity. 

GREGCHANSENDDS's profile image
GREGCHANSENDDS 
4 years ago

Teresa was a pleasure to work with on our refinance loan. She was very knowledgeable and helpful during the process. She also answered questions and concerns we had immediately. We would highly recommend her!!!! 

Frequently asked questions about Guaranteed Rate

How is Guaranteed Rate rated?

Guaranteed Rate has a 5 star rating with 43,416 reviews. 

When is Guaranteed Rate open?

Guaranteed Rate is closed now. It will open at 9:00 a.m.