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Guaranteed Rate

5.0

About this business

Guaranteed Rate is one of the largest retail mortgage lenders in the United States. Founded in 2000 and licensed in all 50 states and Washington, D.C., we are committed to helping homeowners with home purchase loans and refinances, while simplifying the mortgage process and making your home loan experience easy to navigate. Contact one of our trusted loan officers today for more information! 

Location details

3940 N Ravenswood Ave, Chicago, IL, 60613, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
5.043,416 reviews
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Emily Boone's profile image
Emily Boone 
4 years ago

Chris was great throughout the refi process for my home. I knew rates were low so I wanted to refinance and he was recommended to me. Chris got me an even lower rate than I expected. He was very responsive and communicative and kept me updated throughout the entire process. Would recommend and would use again in the future! 

user0509059's profile image
user0509059 
4 years ago

Tom is great to do business with and always puts his clients needs first. He is always very responsive and cares about his clients a lot. Started working with Tom in 2007, when I was purchasing my first home. Since 2017, I've used Tom multiple times for purchases and refinances. He always follows up with his clients to make sure that all the questions are answered and that the client gets the best rate available. The whole process is very quick. I recommended Tom to all my friends and they all had the same experience. 

Bryan berenz's profile image
Bryan berenz 
4 years ago

Tom and his team did a great job on my refi. Don't make the mistake of dealing with your bank. I had to fire Chase after they continually delayed my closing. Tom took over and got it done as quickly as expected. Communication is key to anything and his team kept me informed throughout the entire process. Plus I ended up getting a better rate!!!! 

Laura's profile image
4 years ago

We found Travis after being drug through the process of refinancing with a larger bank that was unresponsive and difficult to work with. Travis communicated extremely well, was easy to work with, and came with a positive attitude and a ton of energy that made the process as easy as it should be. His team was also great to work with and all members were extremely responsive. Definitely recommend. 

rda's profile image
4 years ago

When I contacted Greta, I was having a terrible experience with another lender. Greta assured me that she could get me through the process, secure a loan, and settle within two weeks of my previously scheduled settlement date. Greta delivered! I settled on my new home within 14 business days of my initial contact. Greta worked very hard at every stage of the application process to make sure everything went smoothly and that the process kept moving forward as planned. My entire experience was awesome and Greta took the pain o... read more

Edward Gilsbach's profile image
Edward Gilsbach 
4 years ago

Great was there every step of the way, answering our questions, making sure we completed all the necessary steps, etc. Very professional and a joy to work with! 

CSmith's profile image
CSmith 
4 years ago

I highly recommend working with Drew Frayer and Lower.com to refinance. Drew was outstanding in communicating and customer service throughout the process. Drew/Lower offered a great rate and fee for the refinance compared to many other lenders. 

Zach J's profile image
Zach J 
4 years ago

We had a great time working with Greta! She was incredibly professional and responsive with everything we needed. She was with us (virtually) every step of the way. If I had to do it all over again, I wouldn't change a thing. 

paschaalys's profile image
paschaalys 
4 years ago

Frankie and her team at Apex were wonderful. Even though they were really busy;they got us an amazing rate and were kind,professional, and kept us informed throughout the process. Online technology made the process easy. Highly recommend! 

Frequently asked questions about Guaranteed Rate

How is Guaranteed Rate rated?

Guaranteed Rate has a 5 star rating with 43,416 reviews. 

When is Guaranteed Rate open?

Guaranteed Rate is closed now. It will open at 9:00 a.m.