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Guidance Residential LLC
- Mortgage Lenders
- Reston, VA
About this business
Guidance Residential, established in 1999, offers home financing for faith-conscious Americans. We specialize in mortgages for Muslim Americans, halal mortgages, and Islamic finance. We are the #1 Islamic home financing provider in the U.S., having funded over $10 billion for 40,000 families. At Guidance Residential, we are not a bank nor a subsidiary of a bank! We built our operation from the ground up to be a standalone Islamic financial services company that is backed by a globally recognized organization owned and manage... read more
Location details
11107 Sunset Hills Rd, Suite 300, Reston, VA, 20190, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
They are the worst. They will charge you top dollars (interest rate, house assessment, inspection, Bank lawyer) on the name of halal. They don't bargain for you and I to get better deal. The customer service is third world country. They only get you someone who speaks your language but they aren't train to handle the customer as American. they have no understanding of customer value. Some of their agent think that they are doing you a favor. The best part, they accumulate all their customer mortgage and sell it US Bank. Me... read more
Profit rate is INTEREST rate. NOT HALAL. Deceiving people the name of religion.
Being a manager and who gives and knows customer service was definitely under served. I was to close on May 11th, 2022 and My rep was very unprofessional and tried to blame everyone but himself. He waited 2 days to my closing on a home and asked me for a $52,000 deposit. Of course, I was not able to raise such amount at a last minute. As a result, I lost getting the home after all no refundable expenses of inspections and, appraisals ($1000). Above all, am still fighting about getting my earnest deposit and I might be going ... read more
Bashir Assalamu Alykum, Few months back I put an application with guidance and got approved. However, I later realized that their application process was completely wrong, and their information was misleading. The account executive I worked with was horrible and unprofessional. They transferred my account to another one and the other was even worst. they have poor customer service, unslamic financing, and all they do is against Islamic law when buying houses. I would recommend to all of you out there who want to buy hou... read more
The worst bank, I advise not to deal with them.👎🏼
I am very disappointed in the way Guidance is running their business now, while I have been with them for many years. They didn't appreciate this and still played me off when I was refinancing my home, not to forget that my agent was taking his time and I had to chase him a lot to get the response for every step. Also, they made a fraud in my case by giving me a higher rate while I had more than 20% equity in the house and credit score above 800. The agent told me that Guidance only give new buyer the lower rates, while exis... read more
As first time home buyer I recently completed the closing process and it was very smooth process for me because I have two dedicated professionals who work with me step by step throughout and they able to answer my questions with details explanations and I am very satisfied. Once again thanks to Fatima Phall and Mohammad Raja
As first time home buyer I recently completed the closing process and it was very smooth process for me because I have two dedicated professionals who work with me step by step throughout and they able to answer my questions with details explanations and I am very satisfied. Once again thanks to Fatima Phall and Mohammad Raja
It was a terrible experience. I have an excellent credit score & I own my house 100% and applied for a cashout loan. first, they were the only Islamic lender that will charge you an application fee (which was cheap). Then it took them two and a half months to process my application when other Islamic lenders did it in about 3 weeks only and their rates were the highest among all 3 I was comparing. They made me sign and submit so many documents that no other lender asked for. They issued an approval then and made me pay for ... read more
Frequently asked questions about Guidance Residential LLC
How is Guidance Residential LLC rated?
Guidance Residential LLC has a 4.7 star rating with 975 reviews.
When is Guidance Residential LLC open?
Guidance Residential LLC is closed now. It will open at 9:00 a.m.