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Guidance Residential LLC
- Mortgage Lenders
- Reston, VA
About this business
Guidance Residential, established in 1999, offers home financing for faith-conscious Americans. We specialize in mortgages for Muslim Americans, halal mortgages, and Islamic finance. We are the #1 Islamic home financing provider in the U.S., having funded over $10 billion for 40,000 families. At Guidance Residential, we are not a bank nor a subsidiary of a bank! We built our operation from the ground up to be a standalone Islamic financial services company that is backed by a globally recognized organization owned and manage... read more
Location details
11107 Sunset Hills Rd, Suite 300, Reston, VA, 20190, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Assalam o alaikum warahmatullah e wabarkatoh! I was a first time home buyer through Guidance Residential with brother Mohammed Reja. The entire process was okay but could have been a little better. I really wished the under writing team could be a little considerate when reviewing documents. I had to submit the same exact documents like 3-4 times. Brother Mohammed was very professional, provided outstanding customer service, guided me through out the process to ensure my home closes in a timely fashion.
Assalamualikum, I recently but my home through Guidance Residential with brother Hassan Khokhar and the entire process was easy & smooth. Brother Hassan was very professional, provided outstanding customer service, guided me through out the process to ensure my home closes in a timely fashion. I highly recommend Guidance Residential as well as brother Hassan to everyone due to his professionalism, dedication, outstanding customer service, detailed oriented, and caring for his client!!!
I have purchased a home through Guidance Residential this month of February 2024 and have to say that it was quite a process. Lots of paperwork and proof of income was needed because of my complicated situation as a self employed business man. This process would have been close to impossible without my Account Director Umran Mokabber. Umran went outside of his normal call of duty, and patiently worked with me. He worked tirelessly weekdays and weekends to insure the progress of my compliance annd to insure that I understood... read more
Guidance is not for help Muslim people. They are here for just profit. I try to get only $170000 loan for buy home. I have w2 .income is 100000k still they declined my application. I live in nyc. Try with nyc agent but they are not helpful. I know some friends they also tried to get home loan but guidance declined them. I'm not recommending guidance. They just look there profits. So please do try to get home loan from guidance. Don't waste your time. I'm very disappointed with guidance.
They are the worst. They will charge you top dollars (interest rate, house assessment, inspection, Bank lawyer) on the name of halal. They don't bargain for you and I to get better deal. The customer service is third world country. They only get you someone who speaks your language but they aren't train to handle the customer as American. they have no understanding of customer value. Some of their agent think that they are doing you a favor. The best part, they accumulate all their customer mortgage and sell it US Bank. Me... read more
Profit rate is INTEREST rate. NOT HALAL. Deceiving people the name of religion.
Being a manager and who gives and knows customer service was definitely under served. I was to close on May 11th, 2022 and My rep was very unprofessional and tried to blame everyone but himself. He waited 2 days to my closing on a home and asked me for a $52,000 deposit. Of course, I was not able to raise such amount at a last minute. As a result, I lost getting the home after all no refundable expenses of inspections and, appraisals ($1000). Above all, am still fighting about getting my earnest deposit and I might be going ... read more
Bashir Assalamu Alykum, Few months back I put an application with guidance and got approved. However, I later realized that their application process was completely wrong, and their information was misleading. The account executive I worked with was horrible and unprofessional. They transferred my account to another one and the other was even worst. they have poor customer service, unslamic financing, and all they do is against Islamic law when buying houses. I would recommend to all of you out there who want to buy hou... read more
The worst bank, I advise not to deal with them.👎🏼
Frequently asked questions about Guidance Residential LLC
How is Guidance Residential LLC rated?
Guidance Residential LLC has a 4.7 star rating with 958 reviews.
When is Guidance Residential LLC open?
Guidance Residential LLC is closed now. It will open at 9:00 a.m.