Guidance Residential LLC

mohmed a. 

on Birdeye

4 years ago

The worst bank, I advise not to deal with them.👎🏼 

Mostafa H. 

on Birdeye

4 years ago

I am very disappointed in the way Guidance is running their business now, while I have been with them for many years. They didn't appreciate this and still played me off when I was refinancing my home, not to forget that my agent was taking his time and I had to chase him a lot to get the response for every step. Also, they made a fraud in my case by giving me a higher rate while I had more than 20% equity in the house and credit score above 800. The agent told me that Guidance only give new buyer the lower rates, while exis... read more

Amadu S. 

on Birdeye

5 years ago

As first time home buyer I recently completed the closing process and it was very smooth process for me because I have two dedicated professionals who work with me step by step throughout and they able to answer my questions with details explanations and I am very satisfied. Once again thanks to Fatima Phall and Mohammad Raja 

Amadu S. 

on Birdeye

5 years ago

As first time home buyer I recently completed the closing process and it was very smooth process for me because I have two dedicated professionals who work with me step by step throughout and they able to answer my questions with details explanations and I am very satisfied. Once again thanks to Fatima Phall and Mohammad Raja 

tareq a. 

on Birdeye

5 years ago

It was a terrible experience. I have an excellent credit score & I own my house 100% and applied for a cashout loan. first, they were the only Islamic lender that will charge you an application fee (which was cheap). Then it took them two and a half months to process my application when other Islamic lenders did it in about 3 weeks only and their rates were the highest among all 3 I was comparing. They made me sign and submit so many documents that no other lender asked for. They issued an approval then and made me pay for ... read more

Save D. 

on Birdeye

5 years ago

SCAMMERS Sad to see an Islamic organization is not trustworthy. Working with them was a complete disgrace. You will pay the HIGH-interest rate with them as compared to any other traditional bank (I found the word interest in every document they sent). Also, the people that work there have a glaring lack of competency and professionalism. In my case here is what happened: 1) They could have easily locked the rate ahead of time but waited till the very last minute and then called me saying there were only a few minutes left be... read more

Save D. 

on Birdeye

5 years ago

SCAMMERS Sad to see an Islamic organization is not trustworthy. Working with them was a complete disgrace. You will pay the HIGH-interest rate with them as compared to any other traditional bank (I found the word interest in every document they sent). Also, the people that work there have a glaring lack of competency and professionalism. In my case here is what happened: 1) They could have easily locked the rate ahead of time but waited till the very last minute and then called me saying there were only a few minutes left be... read more

Save D. 

on Birdeye

5 years ago

ZERO STARS Sad to see an Islamic organization is not trustworthy. Working with them was a complete disgrace. You will pay the HIGH interest rate with them as compared to any other traditional bank (I found the word interest in every document they sent). Also, the people that work there have a glaring lack of competency and professionalism. In my case they could have easily locked the rate ahead of time but waited till the very last minute. Right before two weeks of closing time, appraisal was ordered with the wrong selling... read more

Adam G. 

on Birdeye

5 years ago

dont reply back and dont help to give you a mortgagee