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Gwinnett Place Nissan
- Car Dealers
- Duluth, GA
About this business
Location details
2555 Pleasant Hill Rd, Duluth, GA, 30096, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 7:00 a.m. to 8:00 p.m. | |
| Sun | 12:00 p.m. to 6:00 p.m. |
The Gwinnett Place Nissan Team was great! I called with an emergency after my car wouldn't start to get checked out asap. They said I could come in asap. After calling Roadside Assistance, for help in getting started, I drove straight to the Nissan. Apparently the battery and a filter were the problem. Service completed within a couple of hours. Great service! Ruby Green
Business response:
Thank you for your positive feedback, Ruby! We're thrilled we could accommodate your emergency and get you back on the road quickly by resolving the battery and filter issues within a couple of hours. Your trust in our team means everything to us!
I used to work for this store. They are now owned by Berkshire Hathaway. I purchased a vehicle that had been sitting on the lot for almost 400 days. The vehicle had multiple issues. Scratched tint and glass, tree sap and swirls in the paint, and scuffs and marks on the wheels. They fixed EVERYTHING for me! It took a few visits, but they have integrity, and being in the automotive business myself, I was very impressed. Mike the General Manager was very nice and professional. My salesperson Crystal was fantastic. And, a specia... read more
Business response:
Thank you for sharing such detailed feedback! We’re thrilled to hear that our team was able to address all the issues with your vehicle and provide the level of service you experienced. It’s wonderful to know that our efforts to ensure a thorough and professional process were recognized, and we appreciate your kind words about our sales and service staff.
Customer services was excellent. I enjoyed it very much. Would recommend Nissan to everyone. Thank you for your excellent and very manageable Customer Service
Business response:
Thank you for the wonderful feedback! We're thrilled you found our customer service excellent and enjoyable. Your recommendation of Nissan means so much to us. We appreciate you taking the time to share your positive experience!
I really liked the service at Gwinnett Place Nissan. Nick was a big help in getting my car up and running nicely
Business response:
Thank you for the positive feedback! We're thrilled that Nick was able to help get your car running smoothly. We truly appreciate customers like you and look forward to serving you again at Gwinnett Place Nissan.
Mike Jones and the rest of the team did a great job explaining what the problem was with my car stallings out while driving.
Business response:
We deeply cherish your positive feedback about how our team thoroughly explained the stalling issue with your vehicle. Thank you for choosing Gwinnett Place Nissan and for sharing your experience with others.
It the best dealer I get for my car other dealer told me they can’t loose the drain pan plug(bolt) I hope 14” but Gwinnett Nissan they did good job plus not hide anything everything is on the paper what ever service determined by customer they don’t pressure you it is on the app from start to finish just check your phone what the text is I like this place
Business response:
We are overjoyed to hear about your positive experience with our service team. It's wonderful to know that we were able to help you when other dealers couldn't handle the drain pan bolt issue. We take pride in our ability to tackle challenging problems and find solutions for our customers. Your appreciation for our transparent approach means so much to us - we believe in showing you exactly what work is being done and letting you make informed decisions without any pressure. We're delighted that our digital communication sys... read more
Not very friendly. The 3% credit card charge should be informed before customer’s pickup
Business response:
We value your input and understand your concerns about the service experience. We recognize that clear communication about fees is important, and we appreciate you bringing this to our attention. Your feedback helps us identify areas where we can improve our communication process. Please reach out to Chris Tomlinson at 470-607-0936 so we can discuss this further and work to address your concerns.
Good service and great waiting environment . and nice costumer service attention with Ms.Toni M
Business response:
We greatly appreciate your feedback about the excellent service you received. It's wonderful to hear that you found our waiting area comfortable and that our team provided great customer service attention. We're proud to have team members who go above and beyond to ensure every visit is a positive experience. Thank you for taking the time to share your experience.
This Dealership is very clean and decent. All the people who helped me during my visit were very polite and Courteous .
Business response:
We are absolutely thrilled to hear about your positive experience with our team and facility. Your feedback about our clean and well-maintained dealership means a great deal to us. We take pride in creating a welcoming environment for all our customers. It's wonderful to know that our staff members provided you with the polite and courteous service you deserved throughout your visit. We truly value customers like you who take the time to share their experience, and we look forward to continuing to serve you with the same lev... read more
Frequently asked questions about Gwinnett Place Nissan
How is Gwinnett Place Nissan rated?
Gwinnett Place Nissan has a 4.3 star rating with 7,196 reviews.
When is Gwinnett Place Nissan open?
Gwinnett Place Nissan is open now. It will close at 8:00 p.m.