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2024 Los Osos Valley Road, Los Osos, CA, 93402, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Everything turned out well. The company responded quickly to my call and did good work. The tank was still under warranty, so they replaced it, free of charge,with a better one that had a larger capacity. They replaced the 4 year-old tank on my reverse osmosis system. They also changed the system's filters and did routine maintenace at that this time.
Business response:
Hi [member name removed], Thanks for the great review. We really appreciate your kind words and support.
The company did a fine job with the installation and has been very responsive to any issues. Furthermore, the system is of a very high quality, and we're quite satisfied with its performance. The only downside is that it is quite expensive. They installed a reverse osmosis system and a water softener. They service the system on a regular basis.
Business response:
Hi (removed member name), Thanks for the great review. Your testimonial is 100% accurate, I couldn't have said it better myself. I find that most of the things that I want to purchase that are high quality are also expensive. As long as it performs as promised I am always happy. I'm glad you are too. - Eric Foronjy
I've always been happy with Hague. They are very knowledgeable, use quality products, and do good work. They serviced the whole-house water purification system which they installed years ago.
Business response:
Hi (member name removed), Thanks for the great review. You were one of our first customers. We really appreciate your business and support over the last 13 years.
I've been using Hague for years, and I've always been happy with its products and its customer service. Furthermore, the system started working immediately, and I appreciate that Hague stands behind its work. They installed a water purification and water softening system as well as a reverese osmosis system.
Business response:
Hi [member name removed], Thank you for your kind words. Having you as a customer for the last 12 years has been a pleasure. I have to say that nothing works perfectly 100% of the time but as you said we stand behind our work and will always make things right. Thank you for your continued business and support.
We first heard about Hague Quality Water at the Home Show at the Paso Robles Event Center three years ago. Eric Foronjy explained the system and we tasted the water. WOW! That's all I can say...the water tastes amazing and I have zero grains of hardness. I no longer have dry skin, hard water stains or cloudy ice cubes. I love my Hague system so much that when we moved recently, we called Eric right away and purchase the system again! The installation was clean, neat and very professional. Good job guys! Installed a Hague Wat... read more
Business response:
Hi (member name removed), Thanks for taking the time to give us a review. You and (name removed), are some of my favorite customers. You have always been a pleasure to work with. I really appreciate all your business and referrals over the years. Thank you for being a big part of our success!
They have not been responsive with our issues with the water system.There was lack of communication, but I appreciated the fact that the owner has made an attepmt to work with us to solve the problem. They installed a water system in our home.
Business response:
I am absolutely shocked by this review. I work 12 hours a day almost 7 days a week to make sure that our customers are completely satisfied. I personally run service calls for customers who have problems that our service department can not cover because they are booked. I have met you 3 times in total. I have not spoken with you personally since we installed the system and I tested it to make sure everything was working back in Nov. of 2011. You are one of my rental customers. Any and all service is covered at no charge for ... read more
[Note: My original review of the company was going to be one notch better, but slowater.com lost that notch between me writing the review and posting it!] We were considering Hague Water for our whole-house water system on our brand new house (200 miles from our current residence). Slowater.com was the local distributor. This review is not a reflection on the actual hardware — we don’t have enough information on that yet — but solely based on our experience with Slowater during installation which, all in all, took 7 visits s... read more
Business response:
Email Sent 4/18/17 No response from customer Hi [Member Name Removed] & [Removed Member Name], Clearly, there have been problems. I'm sorry that things didn't go well with your installation. I can't undo that. But I feel that we have been professional and responsive to your concerns and our problems. The installer that showed up late and was not able to complete your installation was terminated. Was there any permanent damage to your home or furniture from the leak? (No claim was made) The PVC part that leaked was a $1 part.... read more
unknown Indicated I could sale back product should I move. When I moved from area I was charged $250.00 to remove system with no possible sale back like was told to me in the sales pitch. It is a good system but very expensive.
unknown Had a VERY expensive water system installed several years ago. The once a year "filter service" is $150. I just had a plumber do $2200 worth of repairs due to "lime buildup".... He informed me that this system is not doing what it claimed to do.... No more.....
Hague Quality Water has a 4.8 star rating with 202 reviews.
Hague Quality Water is open now. It will close at 5:00 p.m.