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Hampton Inn Wichita Northwest
- Hotels
- Wichita, KS
About this business
Location details
10047 West 29th, St N, Wichita, KS, 67205, United States
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A+++++ Great moderized (brand new motel) rooms with up to date interior in rooms.
Business response:
Thank you for the A+++++ review! We look forward to seeing you again soon! Next time you stay with us, be sure to use the heated salt water pool and our fire pit to roast marshmallows!
Fantastic New motel on the north west side. Lots of dining close by. Staff was extremely friendly and helpful
Business response:
Thank you for the lovely review! We take pride in our customer service and hospitality. Next time you are with us, be sure to check out the fire pit and the heated salt water pool!
I had 2 rooms on my reservation. Room 303 was fine. Room 307 had a bathroom door that was very hard to slide! If my mother was with me, she wouldn’t have been able to slide it. So, you may want to look at that.
Business response:
Thank you, Jill. We appreciate your review!
When I arrived I was told they sold out of the room I had paid for weeks prior when making the reservation. They gave me a King Bed room for 3 adult guests. I was supposed to have a King Suite. I used Expedia so the front desk person told me they could NOT help me since I used a third-party to book the room. She offered me extra blankets for my guest to sleep on the floor! I HAD to check in since my daughter had a dance competition and was scheduled to dance in a couple of hours and had to get ready. Since I checked in, Expe... read more
Business response:
We sincerely apologize for the inconvenience you experienced during your stay. We understand how frustrating it must have been to arrive and not receive the room type you had reserved. Your concerns about the room allocation and the communication issues between our hotel and Expedia have been noted. We take guest satisfaction very seriously and would like the opportunity to address this matter in more detail. Please feel free to contact us directly at (316) 925-6600 to discuss this situation further.
Just an average motel. Shower leaked, faucet in bathroom sink leaked. Breakfast was cold. Just another overpriced motel. I didn't know it was pet friendly or I would not have stayed in there. Dog hair in the hallway leading to our room.
The night front desk gentleman was nice and efficient! Overall of the hotel and location was great, breakfast was decent. Our room was not vacuumed though, there was food all along the bed. When I brought it up, I was told no discounts could be given by the front desk attendant because we booked 3rd party but a note would be left for the morning manager, fair. However, when the morning manager brought it up she just said she let the housekeeping manager know and sent us on our way (no room switch was offered)
Frequently asked questions about Hampton Inn Wichita Northwest
How is Hampton Inn Wichita Northwest rated?
Hampton Inn Wichita Northwest has a 4.5 star rating with 1,251 reviews.
When is Hampton Inn Wichita Northwest open?
Hampton Inn Wichita Northwest is open now. It is open 24/7.