Hampton Inn Wichita Northwest

Craig 

on Expedia

a year ago

The property was nice and well kept. There were a few things that happened. We got locked out of our room for an hour and about 30 minutes due to dead batteries in the lock. Staff fix issue they worked hard to fix issue but it took them so time. Also, there was a guy seating in the with a complete computer set up working from morning til late in the day. when I went down for breakfast and he was still there when got back from outings. respect that but I did not respect that during the person family was using the whole lobby ... read more

Melissa 

on Expedia

a year ago

I booked a stay through Expedia for a family wedding. Got to the hotel and was told the room was being cleaned. Came back after the ceremony and was told they were overbooked and we didn’t have a room. The sent us to the Tru which is also owned by Hilton. We had to go to a hotel 20 minutes away and separate from our family and the transportation to the reception. When we got to the Try I asked for a refund of the price difference because it was a cheaper hotel than I had paid for. I was told that they were going to refund my... read more

Ashley 

on Expedia

a year ago

Disappointed We have stayed at this hotel several times but this has to be the most disappointing stay. Hotel staff was super friendly but our room was not clean, especially when paying over $200 a night. There was a huge stain on the floor, the wrong size bottom bed sheet was on and it kept falling off anytime we rolled over and drink stains were on the coffee table from the previous person stay so it was obviously not cleaned. 

Joyce 

on Expedia

a year ago

There was only 1 chair in the room withonly 3 lights. The room was therefore dark. If you are on a room with 2 beds, you should at the very least have 2 chairs. Also it was not a comfortable chair. 

Marcos 

on Expedia

a year ago

The hotel service was generally good, with friendly staff and a clean, comfortable room. However, we were disappointed to find that our truck was broken into during our stay and some of our belongings were stolen. The hotel claimed they had no security cameras to investigate the incident, which is concerning. While the positive aspects of our stay were fine, the lack of proper security measures is something the hotel management should address. We hope they improve their safety protocols to prevent future incidents like this. 

Hatti 

on Expedia

a year ago

The hotel was nice, room was nice & clean. Our problem was with hotels.com specifically who requested the wrong room and therefore my family of 3 was put in a room with a single king bed. The employees of the hotel were very apologetic and given the hotel was full accommodated us as best as possible with a twin rollaway bed which was much appreciated. 

Anonymous 

on Expedia

a year ago

Nice clean hotel but that’s it. Newer hotel and very clean. We had to call for assistance to check in. The clerk wasn’t very friendly. We left and came back a couple of times through the day/evening, not once were we ever greeted or acknowledged. When we left in the morning the clerk just looked at us, no smile, no thank you, never asked again if we enjoyed our stay etc. Our bed was ok but the pillows were terrible. 

Skylair 

on Expedia

2 years ago

Avoid this hotel!! One of the worst experiences we have had in a hotel. The place sure doesn't live up to its $226 a night price tag. The bed was so lumpy that you could visibly see the indentations in the mattress. We found food in our refrigerator from previous guests. The bathroom smelled of mildew and had so many splatters of toothpaste/spit on the mirror from previous guests. I would definitely not recommend this place to anyone! 

Cary 

on Expedia

2 years ago

The beds were hard as rocks and the pillows were awful. Once you laid on them, they went flat and were hard. Found a flea in one of the beds. System was down when we got there and couldn’t check in. Breakfast was average. No bananas.