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31499 Mound Rd, Warren, MI, 48092, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Verified Renter The maintenance worker was so professional did not talk too much and he got into the job so fast so professional and made it happen and Management changed the stove with a new one which was amazing
Business response:
We appreciate your review! Our team is more than happy to offer our assistance and we're pleased to know that we've been so helpful to you. As always, we hope you'll feel free to reach out to us here in the office if there is anything that we can help you with in the future.
Verified Renter I really love the community and how friendly everyone is
Business response:
We are thrilled to hear that you have been enjoying your time at Harlo Apartments! If there is anything we can do to assist, just give us a call! Thanks for the feedback!
Verified Renter I am a long-time resident of Harlo apartments and remain comfortable in my building and its surroundings. My neighbors are respectful and my building is quiet.
Business response:
We appreciate your feedback. Our team is glad to hear that your experience here at Harlo continues to be so positive. If there is anything that we can help you with in the future, please feel free to reach out to us here in the office.
Verified Renter If you decide to move into this apartment make sure that you are willing to go above and beyond to have maintenance complete yr request. Online is not enough. U have to speak with the office on top of an online request and speak with the manager in person.
Business response:
We're sorry to hear that maintenance has been a source of frustration for you. We strive to address requests as promptly as possible and regret if this has not been more evident during your time here. We'll be sure to utilize your feedback to help us serve the community to the best of our ability. If there is anything we can help you with at this time, or if you would like to discuss your thoughts with us further, we hope you'll feel free to contact our office at your convenience. Thank you.
Verified Renter So far i have had a good experience
Business response:
Our team is glad to know that your experience with Harlo Apartments has gotten off to a great start. We hope you only grow to love your home more with time and that you'll let us know if there is anything we can help you with in the future. Welcome to the community!
Verified Renter In the midst of the pandemic, its great to know that management will work with you. Open communication is key. Thanks, Christina!
Business response:
Thank you for your feedback! We understand that this is a difficult time and are happy to work with our residents whenever possible. It's great to know that Christina has been so helpful and we hope you'll feel free to contact our office if we can be of assistance in the future. Thanks again!
Verified Renter Management has been helpful and courteous; they have gone beyond the call of duty. On one occasion Amazon had left everyone's delivery on a given day at the front office. Due to my limitations I could not physically handle the box; the manager brought it to my apartment door. It was greatly appreciated.
Business response:
We appreciate your review. Our team is more than happy to offer our assistance whenever possible we and are so glad that we were able to help you with this. As always, please feel free to reach out to us here in the office if there is anything we can help you with in the future.
Verified Renter I love my new apartment here. My last apartment I was in two years and it was not great for the price I was paying. It was a great decision to move to Harlo, definitely and upgrade.
Business response:
We're so glad to hear that you are loving your new home here at Harlo and that our reasonable rates are to your liking. We're glad to have you as a part of our community and hope you'll let us know if there is anything we can help you with in the future.
Verified Renter The staff has very good customer service. Nice pool and exercise equipment I wish more exercise equipment was in the exercise room. The security gait has been fixed.I feel safer. Nice pool
Business response:
We appreciate you taking the time to share your thoughts with us. It's great to hear that our friendly team has been so helpful to you and that you are enjoying the community amenities. We'll be sure to take your suggestion into consideration and hope you'll let us know if there is anything we can help you with to make your time here even more enjoyable.
Harlo Apartments has a 3.6 star rating with 218 reviews.
Harlo Apartments is open now. It will close at 6:00 p.m.