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8525 Radio Ln, Naples, FL, 34104, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 11:00 a.m. to Midnight | |
Tue | 11:00 a.m. to Midnight | |
Wed | 11:00 a.m. to Midnight | |
Thu | 11:00 a.m. to Midnight | |
Fri | 11:00 a.m. to 2:00 a.m. | |
Sat | 11:00 a.m. to 2:00 a.m. | |
Sun | 11:00 a.m. to Midnight |
understaffed, overpriced and glow bowling at NOON on a Saturday. never going back.
Business response:
Thank you for providing your feedback and letting us know about this issue, Christian. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. Please get in touch with us on (239) 455-3755 and we'd be happy to help you out. HeadPinz Naples
Pasar un buen momento en familia y amigos muy divertido
Business response:
Thank you so much for your kind words, Clara. We really appreciate you taking the time out to share your experience with us. Cheers, HeadPinz Naples
It has become very expensive, we use to every week, now maybe once a month. They did a nice job updating the place and of coarse the customers pay for it.
Business response:
Thank you for providing your feedback and letting us know about this issue, Peter. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. Please get in touch with us on (239) 455-3755 and we'd be happy to help you out. HeadPinz Naples
Was here today with my daughter and her three friends. Played 4 games of bowling, ate pizza, got a card for the game room and each kid got a laser tag game. Did the waiver and bought the laser tag from Austin at the front desk at 2:08pm. He told me to just take my receipt and go get in line at the laser tag door. Well there was a group who had just went it, then another group in front of us and then we were waiting in line behind them. Then while the group was about half way done another group of 5 yr olds came up and got in... read more
Well the only thing I don’t like is playing videos of black woman half naked tuerking went kids are in u location and why this younger milenios don’t get offended it but they get offended about our flag and history and all the videos was Black people singing and girls dancing naked so can u explain
Business response:
Thank you for providing your feedback and letting us know about this issue, Lazaro. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. Please get in touch with us on (239) 455-3755 and we'd be happy to help you out. Cheers, HeadPinz Entertainment Center
Lane broke down 3 times and waitress slow and drinks weak. Forget waiting at the bar .... no service there either. Wings were large but no taste. I would suggest going to the alley on 41. We spent at least 30 minutes waiting for resets and practice was very short.
Business response:
Thank you for providing your feedback and letting us know about this issue, Debra Forma. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. Please get in touch with us on (239) 455-3755 and we'd be happy to help you out. My name is Donna and I look forward to hearing from you Cheers, HeadPinz Entertainment Center
i want to talk about the continued lack of an outside bartender and no servers in the bar area. five different groups of people standing around the bar to order food and drinks. where are the servers for the outside bar if no bartender is out there. no service at bar tables. people leave because there is not enough service
While this place was nice and well kept...we had an unfortunate incident that will keep us from going back. Our 4 yr old tripped and fell shortly after arriving and split her chin open on the ball. In no way was this the establishment fault but what upset me was the total disgust and cursing by the manager that we had an injured child bleeding in his building. The minute he realized she got hurt he threw his hands up and let out a curse word. Then he never even came over. The younger employees are the ones who offered some a... read more
Business response:
Hi Meagan My name is Donna Cesare and I am the office manager at HeadPinz Naples. I am so sorry to hear about your daughter getting hurt while you were here. I hope she is okay. As for the lack of customer service you received I am also truly sorry. As you said you have been to our location in the past and I am sure you know this is not our standard of service. I would like to ask you to please give me a call at 239-455-3755 and my direct extension is 4004 I would Loki to make this experience up to you and your family. I wi... read more
Another entertainment center ruining bowling. $32 for 1 hr and 2 people to bowl. Good thing I have my own shoes or it would have been closer to $40. I wonder why the place is empty all week besides your small leagues. $22 for a pitcher of beer is crazy. Gotta pay for your remodel though right? Had to basically put lights on and flag someone down just to get that beer. Joke.
HeadPinz Naples has a 4.2 star rating with 2,154 reviews.
HeadPinz Naples is closed now. It will open at 11:00 a.m.