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Heartis Mid Cities
- Assisted Living Facilities
- Bedford, Texas
About this business
Location details
2308 Hwy 121, Bedford, Texas, 76020, United States
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The staff is very pleasant and the food is consistently good. They have a nice variety of activities. We are very pleased and would recommend this community to others.
My mother has been a resident at Heartis Memory Care for 3 months now. It has been a godsend. We have found that the care staff are all friendly, well meaning, helpful, and mindful of both the unique vulnerabilities of memory care patients as well as the sometimes-needed firmness to keep them out of trouble. I toured 5 facilities in the Mid-Cities area before settling on Heartis. Other facilities failed the test on a few filters: overpowering smell of urine and human excrement, as well as the faces of both staff and resident... read more
We toured Heartis assisted living in Bedford with [name removed]. She was welcoming, friendly, mom felt right at home. [name removed] continues to keep us posted for a ground floor apartment, in the meantime, we've have enjoyed delicious meals, and additional tours of the beautiful facility while we await placement. The staff at Heartis had smiles and kind words for mom on our visits, this is a wonderful facility.
Staff is great especially [name removed]. First memory care I would recommend sitting down and making sure you know what to expect. Activities, laundry, shower etc. the best part of this facility is that it has independent living assisted living and memory care under one roof. They have changed over staff in last 6 months but really like [name removed]in memory care.
When I started my search for a new home that offered meals, I was impressed with Heartis as soon as I walked in the front door. The dining room has all the natural light the East-facing two-story windows can offer. The North doors open to the heated salt-water pool. The dining room offers 3 meals each day, starting with a breakfast that will satisfy any pallet. The lunch and dinner entrees change every day, and if you miss a regular meal you can always grab a sandwich/salad at the Bistro. Each Apartment floorplan offers plen... read more
Business response:
We're so happy that you're having a good experience in our community! And we deeply appreciate your kind words and recommendation to others who might be looking for a community.
My mother passed away [date removed] She was only there five months. Heartis did a good job caring for her. All of my brothers new mom wasn't doing well and we all appreciate everything Heartis did for us.
My mom is currently a resident at Heartis Mid Cities Independent Living and overall the experience has been good. The cost is high, but it is within range of nice places with lots of monitored care in the area. The chef there is very nice and happy to serve these residents. I would recommend Heartis Mid Cities Independent Living to others.
My dad really likes it there. Lots of things to do. He liked it the most out off all the places he looked. Had a strong independent living component that was supported by care and other assisted living care.
Staff turns over frequently. Only believe half of what salesperson says. Ask someone who lives there without the salesperson about facility. The saleswoman from Heartis that I really liked was gone as soon as I moved into facility. They have changed chefs twice since I moved here which is under a year. Not enough dining staff. I better stop here - lots of little things most people don't care about. I just feel for $[fee removed]/mo they should be better.
Frequently asked questions about Heartis Mid Cities
How is Heartis Mid Cities rated?
Heartis Mid Cities has a 4.4 star rating with 157 reviews.
When is Heartis Mid Cities open?
Heartis Mid Cities is open now. It is open 24/7.