Heartis Mid Cities

Liz B 

on AplaceForMom

2 months ago

My mom moved into Heartis memory care first week of [date removed]. So far we are very happy with the quality of care. The staff, nurses, and med techs are very sweet to her and attentive. My mom is doing much better with the structured routine and is settling in very well. She enjoys the activities and likes the food. Nurse Practitioner comes to the facility weekly and will see her if she needs to be seen for anything. This has relieved a lot of stress from myself and sister who mainly looked after her care. Her dementia ha... read more

Terry H 

on AplaceForMom

3 months ago

Very nice accommodations in all aspects. Good options to choose from. No pressure introduction to all amenities. Long term staff from the top down. 

Anonymous 

on AplaceForMom

8 months ago

The staff is very pleasant and the food is consistently good. They have a nice variety of activities. We are very pleased and would recommend this community to others. 

Mark B 

on AplaceForMom

10 months ago

My mother has been a resident at Heartis Memory Care for 3 months now. It has been a godsend. We have found that the care staff are all friendly, well meaning, helpful, and mindful of both the unique vulnerabilities of memory care patients as well as the sometimes-needed firmness to keep them out of trouble. I toured 5 facilities in the Mid-Cities area before settling on Heartis. Other facilities failed the test on a few filters: overpowering smell of urine and human excrement, as well as the faces of both staff and resident... read more

Nora 

on AplaceForMom

a year ago

We toured Heartis assisted living in Bedford with [name removed]. She was welcoming, friendly, mom felt right at home. [name removed] continues to keep us posted for a ground floor apartment, in the meantime, we've have enjoyed delicious meals, and additional tours of the beautiful facility while we await placement. The staff at Heartis had smiles and kind words for mom on our visits, this is a wonderful facility. 

Anonymous 

on AplaceForMom

a year ago

Staff is great especially [name removed]. First memory care I would recommend sitting down and making sure you know what to expect. Activities, laundry, shower etc. the best part of this facility is that it has independent living assisted living and memory care under one roof. They have changed over staff in last 6 months but really like [name removed]in memory care. 

Sandra 

on AplaceForMom

2 years ago

When I started my search for a new home that offered meals, I was impressed with Heartis as soon as I walked in the front door. The dining room has all the natural light the East-facing two-story windows can offer. The North doors open to the heated salt-water pool. The dining room offers 3 meals each day, starting with a breakfast that will satisfy any pallet. The lunch and dinner entrees change every day, and if you miss a regular meal you can always grab a sandwich/salad at the Bistro. Each Apartment floorplan offers plen... read more

Anonymous 

on AplaceForMom

2 years ago

My mother passed away [date removed] She was only there five months. Heartis did a good job caring for her. All of my brothers new mom wasn't doing well and we all appreciate everything Heartis did for us. 

Anonymous 

on AplaceForMom

a year ago

Staff turns over frequently. Only believe half of what salesperson says. Ask someone who lives there without the salesperson about facility. The saleswoman from Heartis that I really liked was gone as soon as I moved into facility. They have changed chefs twice since I moved here which is under a year. Not enough dining staff. I better stop here - lots of little things most people don't care about. I just feel for $[fee removed]/mo they should be better.