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Heartis Mid Cities
- Assisted Living Facilities
- Bedford, Texas
About this business
Location details
2308 Hwy 121, Bedford, Texas, 76020, United States
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The community itself is beautiful, as well as the apartment our loved one has. It is so spacious, beautiful, and has a kitchenette. When it comes to the activities it is pretty quiet. The food really needs improvement, the menu that we were shown on the tour is far from reality. They do offer snacks during the days but it is very limited. When you go into the dining room they have the same menu over and over again so it is very repetitive, and since the dining service can be slow the food is served cold. They do have a salt ... read more
This community was okay. My mom likes to walk and be outside a lot so the location is important when it comes to the community. The community also did not have the right feeling that I was looking for. It kind of felt like a nursing home. They gave us lots of information on the tours , it was a great tour but it was just not the right place for my loved one.
I was able to do an in person tour after our virtual tour and the facility was extremely nice, it is a newer place. The staff were all friendly as well, but it was just way too expensive for us.
Depending on what level of care you need there is a issue with staffing. The good people that they do have are starting to leave because of the lack of help and no increase of pay. They play bridge which my loved one really likes. I do feel like they need someone to push the residents to get out of there apartments more. Other than these things this is a really good facility.
It's clean facility, and the people are friendly. But I'm not real happy with them right now. Be aware that if your family member can't do things for themselves, their call light is not going to get answered. The have quite a bit of staff turnover. I'm having to fight tooth and nail to get anything done. Her call button is not being answered. It's very frustrating. She's depressed. Things are not happening the way they're supposed to. We're paying out the nose, yet I'm having to do the things they're supposed to be doing - b... read more
We have been able to eat there a couple times with our loved one and it has been nice, the activities are somewhat still limited but they do have an activities schedule. The house keeping is supposed to come on a regular schedule but we are not sure it is happening in our loved ones room, but overall we are pleased.
We moved my father into the Independent Living section of Heartis Mid-Cities this past November. He tells me everyday how he really feels welcome and enjoys the other residents. [name removed] and the staff have been more than helpful.
Overall, it is a great facility. It is on the higher end of what you pay and so I don't have enough experience to say if it is worth that value or not. We chose this community because they had a two bedroom apartment available, The food in the assisted living side was good but the food in memory care was drastically different including the choices.
This facility is amazing. It has such a community feeling and I love the way the staff truly care about the residents . They had done a wonderful job protecting residents during COVID. The food is usually great with different menu options but sometimes it can be a little bit lacking. We chose this community because of its location , it is a new facility, and we liked the services that they offered. I would absolutely recommend this community and I already have,
Frequently asked questions about Heartis Mid Cities
How is Heartis Mid Cities rated?
Heartis Mid Cities has a 4.4 star rating with 146 reviews.
When is Heartis Mid Cities open?
Heartis Mid Cities is open now. It is open 24/7.