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Heartis Mid Cities
- Assisted Living Facilities
- Bedford, Texas
About this business
Location details
2308 Hwy 121, Bedford, Texas, 76020, United States
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My loved one is currently a resident at Heartis Mid Cities and overall the experience at this facility has been very good. The friendliness and staff are great. The care services, food and value for cost are good. If no skilled care is needed, I would recommend Heartis Mid Cities to family and friends.
Business response:
Hi there, Our team aims to provide the highest quality care for every resident, and we are so happy to see that they've delivered at Heartis MidCities Assisted Living. Thank you so much for taking the time to leave this feedback.
What we like the most about the Heartis Mid Cities is the fact that there is no "smell." Most of the caregivers there so care for the residents. They could improve however on the "helpers".....seems to be a revolving door with the community.
Business response:
Thank you so much for taking the time to leave this review for Heartis MidCities Assisted Living. Our staff strives to foster a positive community experience for all our residents, and your feedback is greatly appreciated. Thanks.
Our family had an in person tour with Heartis Mid Cities Independent Living and it was a good tour experience. The community was clean, the rooms we were shown were nice and the people were nice as well.
I helped move them in and the staff and people living there are extremely friendly and helpful. I like the environment and the food available has been delicious. I like the bistro available for off dining times. I like the bistro space and I love the second floor living room feel with the couches and game tables. The elevators are very close the activities which makes getting around easier. We picked this community, because of the newness, the large kitchen space, and the decor of the whole facility.
The staff is super friendly and professional. [name removed] got covid her first week ( I think she must have had it before). She was confined to her room which was nearly impossible for them to do. She tried to get in other people's cars several times and only suggested memory care because they are located on a highway and were concerned for her safety. They are super upbeat and friendly even when they are on break. The culture there is very good, even with the grumpy old folks. They kept an eye on her and noticed she was e... read more
Business response:
Hi Laura, We are happy to hear our staff are providing a friendly and warm environment for your loved one. Thank you for taking time to share your experience.
The staff is very helpful, compassionate, and skillful at Heartis Mid Cities Independent Living. They do laundry, actively invite/ include the residents in all activities, provide physical therapy (my mom is now able to use her walker rather than her wheelchair), and have regular weekly housekeeping. Two doctors are available and two members of the staff are RNs. The food is pretty good. The floor plans are great. Every room has its own bathroom attached. Some share a shower in between two rooms. They have a shower schedule ... read more
My parents are residents at Heartis Mid Cities and everything is great at this facility. The staff have been very helpful to my parents. This facility is a great place for your parents, gives you peace of mind that they are cared for.
Business response:
We are so happy to hear you've found our staff to be so helpful! Thank you so much for taking the time to share this feedback for your experience with Heartis MidCities Assisted Living. Your kind words are greatly appreciated. Thanks customer.
They can improve in the dining room. They don't have enough help there. Everyone there is so nice. It looks more like a hotel than an assisted living facility. They offer activities such as; Bingo, puzzles, board games, and virtual church services.
Business response:
Thanks so much Lauren! We appreciate you taking the time to leave this review.
Heartis Mid Cities has work our beautifully for me, I am doing very well here and I am happy. It is a smaller community then what I was in previously which I like because it has a really upbeat atmosphere to it. The staff members are just so wonderful and friendly here. I really enjoy playing bridge twice a week. The food here is really really good which is a big plus. There are plenty of other activities for everyone as well. I would recommend this community to other families.
Frequently asked questions about Heartis Mid Cities
How is Heartis Mid Cities rated?
Heartis Mid Cities has a 4.4 star rating with 159 reviews.
When is Heartis Mid Cities open?
Heartis Mid Cities is open now. It is open 24/7.