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Heartis Mid Cities
- Assisted Living Facilities
- Bedford, Texas
About this business
Heartis Mid Cities is a senior living community featuring independent living, assisted living and memory care options. Our vibrant atmosphere and upscale apartments at Heartis are intentionally designed with your tastes, interests, and well-being in mind. Whether you're looking for continued independence, additional assistance, or memory care, we're here to help you feel at home.
Location details
2308 Hwy 121, Bedford, Texas, 76020, United States
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The staff is super friendly and professional. [name removed] got covid her first week ( I think she must have had it before). She was confined to her room which was nearly impossible for them to do. She tried to get in other people's cars several times and only suggested memory care because they are located on a highway and were concerned for her safety. They are super upbeat and friendly even when they are on break. The culture there is very good, even with the grumpy old folks. They kept an eye on her and noticed she was e... read more
Business response:
Hi Laura, We are happy to hear our staff are providing a friendly and warm environment for your loved one. Thank you for taking time to share your experience.
The staff is very helpful, compassionate, and skillful at Heartis Mid Cities Independent Living. They do laundry, actively invite/ include the residents in all activities, provide physical therapy (my mom is now able to use her walker rather than her wheelchair), and have regular weekly housekeeping. Two doctors are available and two members of the staff are RNs. The food is pretty good. The floor plans are great. Every room has its own bathroom attached. Some share a shower in between two rooms. They have a shower schedule ... read more
My parents are residents at Heartis Mid Cities and everything is great at this facility. The staff have been very helpful to my parents. This facility is a great place for your parents, gives you peace of mind that they are cared for.
Business response:
We are so happy to hear you've found our staff to be so helpful! Thank you so much for taking the time to share this feedback for your experience with Heartis MidCities Assisted Living. Your kind words are greatly appreciated. Thanks customer.
They can improve in the dining room. They don't have enough help there. Everyone there is so nice. It looks more like a hotel than an assisted living facility. They offer activities such as; Bingo, puzzles, board games, and virtual church services.
Business response:
Thanks so much Lauren! We appreciate you taking the time to leave this review.
Heartis Mid Cities has work our beautifully for me, I am doing very well here and I am happy. It is a smaller community then what I was in previously which I like because it has a really upbeat atmosphere to it. The staff members are just so wonderful and friendly here. I really enjoy playing bridge twice a week. The food here is really really good which is a big plus. There are plenty of other activities for everyone as well. I would recommend this community to other families.
It was extremely clean, and a newer facility. They offered three meals per day. The staff was friendly.
My mother loves living at Heartis Mid-Cities and seems to be having the time of her life. She stays busy playing cards and games, going to her arts & crafts classes and enjoying sharing meals in the dining room with all her new friends.
The community itself is beautiful, as well as the apartment our loved one has. It is so spacious, beautiful, and has a kitchenette. When it comes to the activities it is pretty quiet. The food really needs improvement, the menu that we were shown on the tour is far from reality. They do offer snacks during the days but it is very limited. When you go into the dining room they have the same menu over and over again so it is very repetitive, and since the dining service can be slow the food is served cold. They do have a salt ... read more
This community was okay. My mom likes to walk and be outside a lot so the location is important when it comes to the community. The community also did not have the right feeling that I was looking for. It kind of felt like a nursing home. They gave us lots of information on the tours , it was a great tour but it was just not the right place for my loved one.
Frequently asked questions about Heartis Mid Cities
How is Heartis Mid Cities rated?
Heartis Mid Cities has a 4.8 star rating with 103 reviews.
When is Heartis Mid Cities open?
Heartis Mid Cities is open now. It is open 24/7.