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Heartis Mid Cities
- Assisted Living Facilities
- Bedford, Texas
About this business
Location details
2308 Hwy 121, Bedford, Texas, 76020, United States
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We have been able to eat there a couple times with our loved one and it has been nice, the activities are somewhat still limited but they do have an activities schedule. The house keeping is supposed to come on a regular schedule but we are not sure it is happening in our loved ones room, but overall we are pleased.
We moved my father into the Independent Living section of Heartis Mid-Cities this past November. He tells me everyday how he really feels welcome and enjoys the other residents. [name removed] and the staff have been more than helpful.
Business response:
Thank you so much for the great review! Your dad fits in so well and looks forward to talking with everyone. He has truly become an Ambassador for our community!
Overall, it is a great facility. It is on the higher end of what you pay and so I don't have enough experience to say if it is worth that value or not. We chose this community because they had a two bedroom apartment available, The food in the assisted living side was good but the food in memory care was drastically different including the choices.
This facility is amazing. It has such a community feeling and I love the way the staff truly care about the residents . They had done a wonderful job protecting residents during COVID. The food is usually great with different menu options but sometimes it can be a little bit lacking. We chose this community because of its location , it is a new facility, and we liked the services that they offered. I would absolutely recommend this community and I already have,
Business response:
Thank you kindly, S. Bowdish! Your thoughtful review means a lot to our team and we're so happy you're satisfied with the community here at Heartis Mid Cities.
They have excellent food. Dining seems to be a real pleasure for the residents and their families. They are a little bit lacking in training in the memory care unit and lacking in the cleanliness of the laundry in the memory care as well. They lack communication skills and approach with the resident that have dementia. The caregivers were all very polite and willing to come help when called. This is an expensive community and the price will only increase.
Business response:
Thank you, Kay. We are very proud of the dining experience we offer residents and families! We do offer robust training for employees and are looking into your concerns regarding training in the memory care unit. Thanks again for your feedback.
The staff here was amazing. The facility is first class. We are excited about getting my dad set up here. We have already started the process. Thank you so much
Business response:
Hooray! We're happy to have your dad joining our community :D
New clean fresh facility. Better than any previous places we’ve lived.
The staff are great. My mom is happy and stays busy all of the time. I love the attention to detail that the staff has given our family. Lots of hugs and friendly faces each time I visit. A blessing to me and mom.
This community is really nice, new and modern. The staff was very nice and welcoming. The rooms are really spacious and the decor is beautiful. My parents loved it but unfortunately it was just out of their price range.
Frequently asked questions about Heartis Mid Cities
How is Heartis Mid Cities rated?
Heartis Mid Cities has a 4.4 star rating with 174 reviews.
When is Heartis Mid Cities open?
Heartis Mid Cities is open now. It is open 24/7.