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Heartland Payments+

4.8

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Location details

73105, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.8142 reviews
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Kimberly F.'s profile image
Kimberly F. 
2 years ago

Heartland Pros: The product is an easier process than ADP Cons: The information is not put in terms to be easily understood by the average employee Overall: On my end is was easy however again the verbiage is a little confusing when reading our paychecks compared to ADP 

Brandon B.'s profile image
Brandon B. 
3 years ago

A Heart of Gold Pros: It’s nice to have a representative from the company that you get to partner with when using the program. I am able to go into businesses and show the products and services that can be offered through them and their customers. The software is updated on a regular basis and we can work with the set up an implementation team from Heartland to do so. Cons: Sometimes the screen can have more of a neutral luck rather than some thing that is strictly personalized with company logo and/or information. There are... read more

Katie M.'s profile image
Katie M. 
3 years ago

Excellent and efficient! Pros: Heartland Payment Processing is the company my higher education school uses to process our tuition payments and reimbursement. I have never had an issue receiving my payment on time and with no effort required. Cons: I don't feel there are difficulties with this software that I have experienced personally at this time. Overall: I become very excited each time I see Heartland in my bank account. Of course, this is because I am receiving money but it is also because I feel assured that Heartland ... read more

Sarah M.'s profile image
Sarah M. 
3 years ago

Making payments simple! Pros: I think my favorite feature is being able to email/text the receipt straight from the platform. This creates seamless communication with the customers Cons: I personally haven't had issues with the software as I use it on my work computer, I know the mobile app has issues for the crews using them in the field. 

Kris K.'s profile image
Kris K. 
3 years ago

Heartland is easy to use, transparent, and has lower fees Pros: The customer service is amazing! The people are so friendly and helpful when you need help. The software is very easy to use. You see everything! There aren't hidden fees or fees that are impossible to figure out and the fees are lower than others. Cons: It doesn't seem to be set up for automatic payments or maybe it is, but I haven't figured it out yet. It's the one area where customer service wasn't able to help me. Overall: It's easy. I don't have that naggin... read more

Celine K.'s profile image
Celine K. 
4 years ago

Heartland new Pros: We shifted to heartland because of the weekly payment system. With them we get paid every week instead of waiting for a longer period. They have different types of machines that can be used in different departments. Their processing fees are less than others too! Cons: Nothing specific and no major issues encountered. Their customer service is outstanding so nothing to complain about. Overall: Very good option if you have a small business or even different departments with different types and sizes 

David C.'s profile image
David C. 
4 years ago

First Rate Payment Processing Pros: We have used Heartland from day one, nearly 10 years now. They have quality service and support. They have easy to understand billing and statements and have kept a competitive rate. Cons: I would like to see more included features and support for clients in the way of sales support and marketing. Overall: As I mentioned, heartland has been a partner of ours from our launch. And we have been able to keep that relationship year after year. They are a leader in payment processing. We have be... read more

Katelyn R.'s profile image
Katelyn R. 
4 years ago

Ok but not the best Pros: What I liked most about this software is the ease of use. It was beyond easy to charge people, pull reports, and see what they were charged in the past. It was easy to learn and easy to control everything payment wise. We did use this software for a very long time. Cons: What I liked least is that it charged too much for credit card payments and it didn't do much else payment wise. I wish it had where my clients could have their own portal to make payments and keep up with everything at our company.... read more

Craig D.'s profile image
Craig D. 
4 years ago

Almost 10 years of use and very happy Pros: Very, very, little downtime. In nearly 10 years of use we have had very few problems. When it has been down it was usually part of a broad, countrywide issue rather than Heartland. Cons: Some of the interface seems a little antiquated. It's functional, it just seems a little dated. Not a big deal really. Overall: Overall been very happy with Heartland Payment Processing. When we have had questions or concerns, their customer support has been exemplary. 

Frequently asked questions about Heartland Payments+

How is Heartland Payments+ rated?

Heartland Payments+ has a 4.8 star rating with 142 reviews. 

When is Heartland Payments+ open?

Heartland Payments+ is closed now. It will open on Monday at 9:00 a.m.