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Heartland Payments+

4.8

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Location details

73105, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.8142 reviews
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Ryan "Ryno" M.'s profile image
Ryan "Ryno" M. 
5 years ago

Great credit card processing Pros: Excellent customers service. Easy to use product. Cons: Not much. Was a very solid product and excellent benefits. 

Linda L.'s profile image
Linda L. 
5 years ago

Heartland: The Ease of Small Business Payment Processing Pros: Heartland Payment Processing is simple and user friendly. We are a fast paced business and processing payments quickly is necessary. Cons: The cons of the program is the processor will stop working when the tape is low but it does not give you an alert. Overall: When more than one person is responsible for payment, our customers sometimes have to elect to do installment payments in a short period of time. Paying on line or over the telephone makes the transaction... read more

JD G.'s profile image
5 years ago

Good Credit Card Processor Pros: They do what I need them to do and I have had no issues in the last 2.5 years we've been with them. They also have stellar customer service. Every time I call, I get someone who is very pleasant and helpful, which is difficult to get with most companies. Cons: Their website looks beautiful but it can be difficult to use and VERY slow to load. Also, their pricing is beyond convoluted so I have no idea what I'm paying for, but I do sense my rates rising. Overall: Heartland does exactly what the... read more

Katherine A.'s profile image
Katherine A. 
6 years ago

Heartland Laundry Smartcard System Pros: I like that our tenants have to option of paying for the laundry services online. Cons: I wish that our on site machines could simply accept a credit card instead of having to go online to purchase a code. 

Rachel B.'s profile image
Rachel B. 
6 years ago

One of the best in class for this service Pros: I am not sure anyone can beat Heartland Payment Systems. We moved between processing companies 4 times over 5 years and as a consultant for other hospitality businesses I still recommend them ahead of all else. From the reps, to the service, ease of use, low processing rates and an incredible company that stands behind it all. This is a brand you can trust and service you can count on. Cons: There are no cons with Heartland unless you can't find a rep in your local area. Then I... read more

Michelle H.'s profile image
Michelle H. 
6 years ago

An owner-operator using Heartland for credit card processing & payroll Pros: I really like using Heartland for credit card processing and payroll. There fees are super low comparatively to other software. Also, the statements are very easy to understand. Cons: I am very pleased with Heartland and have used them for credit card processing at multiple units for over 3 years. I really don't have any cons. One time we had an issue where a guest's card was authorized multiple times due to a glitch and it showed up as pending tran... read more

Chase O.'s profile image
Chase O. 
6 years ago

Heartland customer service has been great. They were able to answer all my questions! Pros: Customer service has been top notch with clarity and ease of communication. The system is easy to use also with payment processing and deposits. Cons: I had been reached out by the sales rep multiple times even after we had a discussed several times my plan of action with the company and its utilization. 

Verified Reviewer's profile image
Verified Reviewer 
6 years ago

I use Heartland in my daily work with and it makes it very easy to process payments pretty quickly. Pros: Heartland is easy to use, works qyuckly and accessing previously run payments and reciepts are very easy. Cons: I wish Heartland connected to the other software we use, to make it easier for our accounting department and agents. If the system connected to yardi and the information was inputted automatically it would save us a lot of time. 

Verified Reviewer's profile image
Verified Reviewer 
6 years ago

Good secure payment processing Pros: Solid company and software. They worked with us on getting it working using our particular setup. Never have a worry about equipment or software working. Costs are about the same as other payment processing I've used. Customer support is the most helpful and would even come around in person when I asked them to. They also were willing to go out of their way to help me get out of another company's contract to get back with them. Cons: It may have been an add-on, but we were never able to l... read more

Frequently asked questions about Heartland Payments+

How is Heartland Payments+ rated?

Heartland Payments+ has a 4.8 star rating with 142 reviews. 

When is Heartland Payments+ open?

Heartland Payments+ is closed now. It will open on Monday at 9:00 a.m.