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Heartland Payments+

4.2

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Location details

73105, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.2211 reviews
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Chase's profile image
Chase 
2 years ago

Company error, falsely added to TMF "blacklist, can't get merchant services, Beware!!! Absolutely terrible from start to finish, hopefully Capterra will help me rectify the damage they have caused us. They don't care at all about the customer experience, maybe they care about their online reputation. I even tried to apply for merchant services with them to trigger an update on our account, and they won't even respond. PROS Negative and costly experience all around. Permanently damaged our business. They refuse to explain any... read more

Beth's profile image
Beth 
2 years ago

Rip off PROS Typical Credit Card processesers. Lining theit pocket while small business pays. CONS Heartland does not take care of their customers. Stay away from Heartland! They will rip you off! REASON FOR CHOOSING HEARTLAND PAYMENT PROCESSING Bwcause mt friend was the rep. Big mistake! 

Hatim's profile image
Hatim 
2 years ago

Sales really really bad My experience is the worst I have ever had with any service provider i tried. PROS I do not have any pro to say. Bad service, either being raciest sales staff of disrespectful, KC sucks CONS Bad service, either being raciest sales staff of disrespectful, KC sucks REASON FOR CHOOSING HEARTLAND PAYMENT PROCESSING I am trying to evaluate if i can use this product. 

Charles's profile image
Charles 
2 years ago

Beware of Heartland I have to rate my experience with Heartland as very, very poor at this point. I moved away from them to Beyond and was able to cut my credit card processing costs in just about half. PROS When I used to have a rep that I could easily contact and he would find help I needed. CONS Heartland started lopping fees on us over the years. Their support has failed to provide me with a customer file as I was promised I would be able to get. They were zero help in that regard for my switching processors. And I do no... read more

Joe's profile image
Joe 
3 years ago

Heartland Payment Services PROS Integration into Point of Sale system and Web Portal. CONS Sometimes we don’t understand bills and charges. REASON FOR CHOOSING HEARTLAND PAYMENT PROCESSING Ease of integration. 

Theodore's profile image
Theodore 
3 years ago

The Buttered Biscuit Waynesville NC It will break a mom and pop restaurant with the fees of processing and a unusable system. PROS When working the terminal was easy to use. CONS Third party contractor Retail systems inc. could not keep system running to save their lives. REASONS FOR SWITCHING TO HEARTLAND PAYMENT PROCESSING clover was to slow and retail based not easy for restaurant 

Denise's profile image
Denise 
3 years ago

Heartland's systems are from the stone ages Horrible. Their customer service people are nice but the systems are so messed up that the sites are down a lot and then you cant get in. When I logged in to my statements website it was a totally different business and the person on the phone could not figure it out. So I requested paper statements to be mailed and that was $20 more a month. Then I requested the person to email me a statement and he had to put me on hold to get approval to email the statements. Mind you they could... read more

Holly's profile image
Holly 
3 years ago

Scam artist company hiding fees Terrible PROS Nothing, they have lied the whole time and charged us 2 to 3 times what it should cost. Added features without approval. CONS They are all a bunch of liars and thieves 

Mark's profile image
Mark 
3 years ago

Avoid - they are a rip off ! Bad PROS Their Dinerware product did get the job done but is out dated. CONS Tons of junk fees and the rate started off good then worked up to over 4% ! 

Frequently asked questions about Heartland Payments+

How is Heartland Payments+ rated?

Heartland Payments+ has a 4.2 star rating with 211 reviews. 

When is Heartland Payments+ open?

Heartland Payments+ is open now. It will close at 6:00 p.m.