My husband and I just worked with Heidi and her team for the second time. Last year they were so easy to work with when we needed a loan for our new home that we didn’t hesitate to call Heidi when interest rates dropped and we wanted to refinance. Once again she got right to work, locked in an excellent interest rate, and made the refinance process easy for us. She and her team explain things well, stay in communication regularly, and follow through on their promises. We are very satisfied customers once again.
Heidi and her employee, Stefani were on top of things. They clearly communicated what was needed from me and keep me updated every step of the way. I especially appreciate the follow-up after the loan had gone through and the freindly way they both checked in on my throughout the process.
Heidi and her employee, Stefani were on top of things. They clearly communicated what was needed from me and keep me updated every step of the way. I especially appreciate the follow-up after the loan had gone through and the freindly way they both checked in on my throughout the process.
Heidi, Stefani and team were fantastic and total pros. We were first time home buyers, and they were so patient and knowledgable. Very savvy to get the best rates and helping me deal with the ups and downs across the underwriting process. And on top of all that they have fun and are pleasant to be around!
Heidi, Stefani and team were fantastic and total pros. We were first time home buyers, and they were so patient and knowledgable. Very savvy to get the best rates and helping me deal with the ups and downs across the underwriting process. And on top of all that they have fun and are pleasant to be around!
We had so so many "roadblocks'...corona...a daughter on the other coast needing financial help...the crazy timing of finishing construction and getting appraisals done...CORONA!...and yet Heidi and her team couldn't have been more helpful, more attentive..more professional..more available to us. They went above and beyond to get everything done and we couldn't be happier with their efforts!
We had so so many "roadblocks'...corona...a daughter on the other coast needing financial help...the crazy timing of finishing construction and getting appraisals done...CORONA!...and yet Heidi and her team couldn't have been more helpful, more attentive..more professional..more available to us. They went above and beyond to get everything done and we couldn't be happier with their efforts!
Stefani Souza handled my loan and was very friendly, thorough and proactive throughout the process. She was prompt to return calls & correspondence so I always knew where I stood at any given time.
I highly recommend Treehouse Mortgage's services especially after having a very lackluster experience with a highly recommended 30 yr veteran who seemed to have lost my number for 6 weeks.
Both Heidi and Stephani were over the top helpful and quick to respond to any questions I had. They were able to deliver as promised in this crazy time, and I never left my home! I would most definitely recommend them.
