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Herb Gordon Nissan
- Silver Spring, MD
About this business
Herb Gordon Nissan, a Nissan dealer in Nissan Silver Spring, Maryland was built with one mission - Provide amenities to guarantee customer satisfaction before, during, and after the sale of our great Nissan cars, trucks, and SUVs. Our Silver Spring Nissan dealership is one of the premier Nissan dealers in Silver Spring, Maryland, and in the state of Maryland period. Our commitment to customer service is second to none. We offer one of the most comprehensive Nissan parts and Nissan service departments in the city of Silver Sp... read more
Location details
3131 Automobile Blvd, Silver Spring, MD, 20904, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 8:00 p.m. | |
| Tue | 7:30 a.m. to 6:00 p.m. | |
| Wed | 7:30 a.m. to 8:00 p.m. | |
| Thu | 7:30 a.m. to 6:00 p.m. | |
| Fri | 7:30 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 6:00 p.m. | |
| Sun | 11:00 a.m. to 5:00 p.m. |
"Always a positive experience . " Lynn Fritz is always a pleasure to work with. I know that if she tells me that my car needs something that it is totally true. Lynn is an asset to Herb Gordon Nissan. She is the best.
"Excellent Customer Service" Came in for an oil change and was also due for 60,000 mile service. The technician gave me all of the things that needed servicing and told me I could come back at a later time to perform the maintance.
Business response:
Hello, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
"maintenance" It was the 10,000 mile maintenance. It was timely, they checked for and addressed my concern. Nice waiting area, kept me informed. Quick check out.
Business response:
Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
"New Purchase" I am thoroughly pleased with the purchase of my 2018 Nissan Altima. I did not expect to make a new car purchase, but the deal was too good to ignore. The vehicle is amazing. I actually look forward to getting into my car every day even if it's only a short trip running errands. I am completely satisfied with my new Nissan Altima!!
Business response:
Your satisfaction means a lot to us, so we are happy you are enjoying your new 2018 Nissan Altima! Thank you so much for choosing Herb Gordon Nissan! Safe travels!
"Great Vehicle Service " My vehicle service at this location was excellent and completed in a timely manner. Lynn Fritz always provides great customer service. The sales team was always willing to assist whenever possible.
Business response:
Reviews like this give us motivation and help us ensure we provide high-quality care. We are pleased to hear that Lynn was very helpful. We hope to be of service to you again in the future. Best wishes, Herb Gordon Nissan
"Trusted but not inexpensive" I go to Herb Gordon Nissan for service of both of my cars (both purchased at Herb Gordon) because I trust their technicians and the work they do. They cost more than other places but I never worry that they have missed something, which has happened to me a number of times at other service centers. Their staff is always professional and friendly; Marcus provided a discount on a large repair job and was great to work with. My only negative comment after my last visit was that it was disappointing ... read more
Business response:
Thank you so much for your high rating and great review! We are pleased to hear that Marcus was helpful. We will also take your comments into consideration to improve for the near future. We look forward to seeing you again soon!
"Stopped in for an oil change ... ended up with 2 new cars. " My 1st new car purchase was a 1977 Datsun 810 from Herb Gordon. I’ve been buying my cars there ever since. (14 or more ... I’ve lost track) For me, Herb Gordon is like “Cheers” ... everyone knows my name. I tell people to develop good rapport with a car dealer and the service dept. I have had good experiences at Herb Gordon Nissan because of that relationship. I doubt that I could go to another dealer and enjoy such good experiences. Whenever I hear people complai... read more
Business response:
Hello, we are so happy to read such a great review about Herb Gordon Nissan! Thank you again for the great review!
"2 Thumbs Up" Sergio answered all of my questions, and went out of his way to address my concerns. Responded to all of my inquires in a timely manner. Overall outstanding experience with Sergio! Mark was great. Astounding personality, meticulously explained everything regarding the financing process. Mark is extremely knowledgeable you definitely can tell he has an ample amount of experience. My only issue I had was with the auto detailing. I should've done a thorough inspection of the vehicle before leaving the dealership. ... read more
Business response:
We're glad you had such a wonderful experience with us! We will pass along you great comments to the team! We hope to be of service to you again in the future. Best wishes, Herb Gordon Nissan
"Quick and Painless" I set up an appointment with Ben via text, per my request, and I let him know my "on the road" price that I desired. The next day I went to the dealer and in 2 hours I had my new 2018 Altima. No pressure, no gimmicks. Ben got me the price I needed. Mark in finance was fantastic. Didn't try the "hard sell" tactics. Just asked me some basic questions about my usage of the vehicle, and we went from there. I will highly recommend Herb Gordon to anyone I know who is looking for a vehicle. Best car buying expe... read more
Business response:
Hello, we're happy you found our staff to be so supportive during your experience here at Herb Gordon Nissan. We look forward to your next visit! Take care!
Frequently asked questions about Herb Gordon Nissan
How is Herb Gordon Nissan rated?
Herb Gordon Nissan has a 4.9 star rating with 2,399 reviews.
When is Herb Gordon Nissan open?
Herb Gordon Nissan is closed now. It will open tomorrow at 11:00 a.m.