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Herb Gordon Nissan, a Nissan dealer in Nissan Silver Spring, Maryland was built with one mission - Provide amenities to guarantee customer satisfaction before, during, and after the sale of our great Nissan cars, trucks, and SUVs. Our Silver Spring Nissan dealership is one of the premier Nissan dealers in Silver Spring, Maryland, and in the state of Maryland period. Our commitment to customer service is second to none. We offer one of the most comprehensive Nissan parts and Nissan service departments in the city of Silver Sp... read more
3131 Automobile Blvd, Silver Spring, MD, 20904, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 7:30 a.m. to 8:00 p.m. | |
Tue | 7:30 a.m. to 6:00 p.m. | |
Wed | 7:30 a.m. to 8:00 p.m. | |
Thu | 7:30 a.m. to 6:00 p.m. | |
Fri | 7:30 a.m. to 6:00 p.m. | |
Sat | 8:00 a.m. to 6:00 p.m. | |
Sun | 11:00 a.m. to 5:00 p.m. |
"Quick and easy" Akeem was very accommodating and friendly. He was professional and knowledgeable about the vehicle I purchased. I would be comfortable referring anyone who is looking for a vehicle to check out Herb Gordon Nissan.
Business response:
Debbie, your wonderful feedback and rating mean a lot to us. We are always more than happy to assist you if anything else comes up. Take care!
"Excellent! " Akeem was very helpful in assisting me to find a used vehicle. Having been that it was my first time buying a car, he did a great job providing me with useful information about the car I was looking into. He was very professional and personable and I would definitely reccommend working with him!
Business response:
Hello, thank you so much for your positive comments about Herb Gordon Nissan! Please don't hesitate to reach out if there's anything additional we can do for you. We hope you have a wonderful day!
"July 2018 Service" As always, the service was excellent and I was happy. I can always count on Lynn to be thorough, detailed, friendly, professional and sincere. Keep her and I'll keep coming back.
Business response:
Hello, thank you so much for your positive comments about Herb Gordon Nissan! Please don't hesitate to reach out if there's anything additional we can do for you. We hope you have a great day!
"Wait time" I got really good service and was happy with the car when I read what all they had done. However, I had made an appointment online and was hoping to get faster service. Maybe everyone else that was there had made an appointment also! I know it was quite a few people waiting and the technicians probably were very busy. Does it matter if you have an appointment or not? All staff was very friendly and I was well informed as to what was going to be done to my car.
Business response:
Thank you so much for your feedback! We apologize for the long wait time you experienced. Please don't hesitate to reach out if there's anything additional we can do for you. We hope to make your next visit a five star experience!
"Never thought I’d buy used" Akeem and his team really heard our wants and delivered on them! Mark and Akeem rock! From start to finish the process went very well.
Business response:
Hello, we really appreciate your feedback! We do hope we can be of assistance in the future. Take care!
"GREAT DEALERSHIP" HERB GORDON DOES AN EXCELLENT JOB TAKING CARE OF YOU. THE SALES STAFF TAKES GOOD CARE OF YOU AND THE SERVICE AND PARTS DO A GREAT JOB.
Business response:
Hello, thank you for your kind words and this wonderful review! Please let us know if there is anything else we can do for you; we are more than happy to help!
"Consistently good" A routine service visit, and added a front brake job after the bumper to bumper inspection. No complaints. Work was completed on time. The end
Business response:
Hi, we are very happy to have provided you with such a positive experience! Thank you and we look froward to your next visit!
"Recent Car Purchase" I purchased my last two vehicles with Herb Gordon Nissan and on both occasions, I received great customer service. My first car purchase was with Musa. Musa set a great standard and is one of the reasons I looked at Herb Gordon Nissan again for my second car purchase. For my second purchase, I worked with Sergio. Sergio was courteous, patient, knowledgeable, and professional throughout the entire process. It was a pleasure having Sergio as my sale rep. If you are interested in purchasing a Nissan I woul... read more
Business response:
We are pleased to hear our team provided you with a great buying experience once again! Thanks again for the recommendation, and have an amazing day!
"Excellent Service as Always..." Once again, I was very happy with the level of customer service I experienced at Herb Gordon Nissan. The staff are amazing I continue to bring my car back there to be serviced. The car specialists are attentive and take time explaining ad listening to my concerns.
Business response:
We strive for 100% satisfaction, and it is great to see you had such a positive experience at Herb Gordon Nissan! We sincerely value your business and look forward to your next visit! Take care!
Herb Gordon Nissan has a 4.9 star rating with 2,396 reviews.
Herb Gordon Nissan is open now. It will close at 8:00 p.m.