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Herb Gordon Nissan
- Silver Spring, MD
About this business
Herb Gordon Nissan, a Nissan dealer in Nissan Silver Spring, Maryland was built with one mission - Provide amenities to guarantee customer satisfaction before, during, and after the sale of our great Nissan cars, trucks, and SUVs. Our Silver Spring Nissan dealership is one of the premier Nissan dealers in Silver Spring, Maryland, and in the state of Maryland period. Our commitment to customer service is second to none. We offer one of the most comprehensive Nissan parts and Nissan service departments in the city of Silver Sp... read more
Location details
3131 Automobile Blvd, Silver Spring, MD, 20904, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 8:00 p.m. | |
| Tue | 7:30 a.m. to 6:00 p.m. | |
| Wed | 7:30 a.m. to 8:00 p.m. | |
| Thu | 7:30 a.m. to 6:00 p.m. | |
| Fri | 7:30 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 6:00 p.m. | |
| Sun | 11:00 a.m. to 5:00 p.m. |
"Great Service - No Surprises" Even though I had to add some items to my service appointment, Lynn quickly adjusted the order and provided me with an accurate cost update as well as ensuring the additional work was completed when I needed my car back. Throughout the day, I was kept informed of any changes or status of my vehicle. This is how I like to do business and I'll continue to be a Herb Gordon customer. No complaints here.
Business response:
Mike, we are glad Lynn kept you well informed on the status of your vehicle! We are always more than happy to assist you if anything else comes up. Take care!
"First Rate Customer Service" Lynn is an excellent service representative. She appeals to customers and is a good listener and takes their concerns to heart. She is a true throw back to the days when the customer came away feeling they were treated well.
Business response:
Peter, thank you for your kind review; we are happy to pass along your comments to Lynn! At Herb Gordon Nissan we value our customers, and look forward to seeing you again!
"Great Job" Even though the service ctr was busy, the service advisor let me know ahead of time and kept great communication throughout my wait. Always a great experience with my last 3 Nissans.
Business response:
We are happy we could consistently provide you with a great service experience! We're looking forward to your next visit with us!
"excellent customer experience" I have been a client of g cuadra for more than 18 years. he has always gone above & beyond what is required. Obviously, he is in business to make a buck, but he & the Herb Gordan team make the entire process an enjoyable, informative positive experience. I have recommended Gustavo to many of my friends over the years. He has now sold vehicles to my mom and my granddaughter. so he has been involved with 3 out of the 4 generations of my family.
Business response:
Thank you for your kind review; we are happy to pass along your comments to Gus and the team! At Herb Gordon Nissan we value our customers, and look forward to your next visit!
"Always a great experience " I always see lynn for all my service needs she is very professional keeps me informed at every step. Great service as always a pleasure to do business with
Business response:
It's great to hear Lynn always delivers quality service to you! We sincerely value your business, and look forward to your next visit! Take care!
"Nissan Armada 2017" Excellent Customer Service.The sales guys explained about the car we wanted and we were able to understand the different packages and made sv,plantinum,xl.
Business response:
Claire, thank you so much for the positive review! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Herb Gordon Nissan!
"Service on Saturday, May 19, 2018" Great service and professional. I found out that I had a problem with the water pump that I did not know about. It's a good thing it was discovered during the service check.
Business response:
Thank you so much for your positive comments about Herb Gordon Nissan! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
"service repair" My service rep, Grant King was an excellent rep. He explained the services that was being done on my car. Did not try to push extra expensive repair service on me.
Business response:
Hello, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
"Exelent " excellent service people care about the best deals for you, my first time buying at a dealership and this experience exceeds my expectations many thanks
Business response:
Thank you for your kind words and this wonderful review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Frequently asked questions about Herb Gordon Nissan
How is Herb Gordon Nissan rated?
Herb Gordon Nissan has a 4.9 star rating with 2,399 reviews.
When is Herb Gordon Nissan open?
Herb Gordon Nissan is closed now. It will open tomorrow at 11:00 a.m.