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Herb Gordon Nissan
- Silver Spring, MD
About this business
Herb Gordon Nissan, a Nissan dealer in Nissan Silver Spring, Maryland was built with one mission - Provide amenities to guarantee customer satisfaction before, during, and after the sale of our great Nissan cars, trucks, and SUVs. Our Silver Spring Nissan dealership is one of the premier Nissan dealers in Silver Spring, Maryland, and in the state of Maryland period. Our commitment to customer service is second to none. We offer one of the most comprehensive Nissan parts and Nissan service departments in the city of Silver Sp... read more
Location details
3131 Automobile Blvd, Silver Spring, MD, 20904, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 8:00 p.m. | |
| Tue | 7:30 a.m. to 6:00 p.m. | |
| Wed | 7:30 a.m. to 8:00 p.m. | |
| Thu | 7:30 a.m. to 6:00 p.m. | |
| Fri | 7:30 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 6:00 p.m. | |
| Sun | 11:00 a.m. to 5:00 p.m. |
"Problem solved..." Jordan from the blue team I believe was able to fix a minor light issue in a very short amount of time. Good communication throughout the process.
Business response:
Your wonderful feedback and rating mean a lot to us. It's great to see that everything was completed in a timely manner, and to your satisfaction! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
"Review of service" Was able to bring my vehicle in for service the same day I called. Everyone was friendly and service was complete in the time estimate I was given.
Business response:
Thank you so much for your positive comments about Herb Gordon Nissan! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
"Service " Lynn was very friendly, welcoming and offered excellent customer service. I will choose her again for the next maintenance service. A a a a a
Business response:
Yarely, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
"Good service with informative details and decision making" Used Herb Gordon for a little over 2 years now and their representatives and mechanics are very professional, precise, and detail orientated. They are very good at informing the customer, explaining situations, and helping at making the best decisions between price and maintenance. One of most trustworthy groups and specialist in the automotive industry.
Business response:
Thank you for your kind review; we are happy to pass along your comments to the team here at Herb Gordon Nissan! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
"Timely, professional, friendly. " They always take my car on time and most instances (unless another repair is needed) the estimated time for completion is accurate. I can connect to the wi-fi and work while I wait for my car. They do need some additional electrical outlets in the waiting area. I do feel that the service staff are straightforward. I have been bringing my car here for over a year and the service has always been very good. I did have one instance where the completion time was Way Off/very delayed.
Business response:
Thank you again for taking the time to let us know how we did. Next time we will make it a 5 star experience! We hope you have a great day!
"Great customer service, the best!!!" Herb Gordon’s is the best service and sales dealer in this area!! I referred so many family members and fiends and they still patronize!
Business response:
Thank you for all of your referrals, and for such a kind review! We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
"Great experience with Carl" My husband and I had a great experience working with Carl DeShazior, who helped us purchase a Nissan Sentra. Highly recommend him if you want someone with a great attitude and a long history of experience. Truth be told, buying a car is always a slightly arduous process, but it helps to have someone working with you who seems as though he actually cares about the work he's doing. You walk away feeling like family.
Business response:
Whitney, thank you for sharing your buying experience with us. Congratulations on your new Nissan Sentra! Until the next time we meet, take care!
"Great Service" Hrvey has been our car salesman for 20years. Lynn Fritz in service is awesome. She knows her stuff and is very honest about your issues...rare indeed.
Business response:
We are glad to hear you always enjoy working with Harvey and Lynn! We look forward to your next visit! Take care!
"Awesome Experience as always..." Grant King provided a great experience for me at this Nissan Dealership. His customer service was excellent. I really appreciate how personable many of those who I see are which includes Marcus Hawkins, Chase King and Grant King. I think that the Nissan brand is great, but you are nothing without your people. Please make them aware of my thoughts and feelings and take care of them! Take care, Marcal Graham.
Business response:
Thanks for your praise and kind comments about our team. We are always more than happy to assist you if anything else comes up. Take care!
Frequently asked questions about Herb Gordon Nissan
How is Herb Gordon Nissan rated?
Herb Gordon Nissan has a 4.9 star rating with 2,399 reviews.
When is Herb Gordon Nissan open?
Herb Gordon Nissan is closed now. It will open at 11:00 a.m.