Heritage of Clara Barton

Howard 

on AplaceForMom

a year ago

When I first moved in I didn't know that me being an independent tenant I was not allowed to enter some parts of the building & when I didn't a staff member very rudely told me that I was not allowed. I my refrigerator was extremely loud & I had to beg to get a replacement. If I knew what I know now before I moved here I would have never moved here. It's a depressing place. The fire alarm goes off & I don't know if I should stay in my apartment or leave. They do nothing for the independent people at thanksgiving or Christmas... read more

Old Guy 

on AplaceForMom

a year ago

For a senior living facility, there are no nice touches. WiFi doesn't work, so be prepared to pay for your ow. Food is good, but there is no dining roomSocial and Group events are limited to the assisted living facility on the higher floors. The residents are nice. Fantastic bagels are located within 400 feet, which gives this place an extra star. 

John Q. Public 

on AplaceForMom

5 years ago

Sadly I’ve grown very disappointed in Clara Barton Heritage Home. I realize Covid 19 has changed a lot of the policies and procedures but the management has done nothing to ease family fears and anxieties of when our loved ones will be able to leave the building without having to self quarantine on their return. I know for a fact that staff members take residents to doctor appointments in their personal cars when the facility bus is not available. If that can happen then why can’t a family member take their loved one to the ... read more

A Resident 

on AplaceForMom

6 years ago

3/4 of the staff need training in their area of attitudes. Or how to treat old people. 

Anonymous 

on AplaceForMom

7 years ago

she got legionella and died 

Anonymous 

on AplaceForMom

8 years ago

The facility is fine, but we have run into some issues over the course of my loved one's stay here. When we arrived here, there was a very big lack of welcoming for my loved ones, which was very disappointing. There have also been many promises that were not kept by the facility, such as the promise of therapy services. Overall, I found that there was a significant lack in communication, and the staff are not very proactive in making sure that my loved ones were taken care of.