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HG Sply Co. - Alliance
- American
- Fort Worth, TX
About this business
Location details
3351 Texas Sage Trail, Fort Worth, TX, 76177, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to 9:00 p.m. | |
| Tue | 11:00 a.m. to 9:00 p.m. | |
| Wed | 11:00 a.m. to 9:00 p.m. | |
| Thu | 11:00 a.m. to 9:00 p.m. | |
| Fri | 11:00 a.m. to 10:00 p.m. | |
| Sat | 10:00 a.m. to 10:00 p.m. | |
| Sun | 10:00 a.m. to 9:00 p.m. |
Food and Service is so good! Don't leave without trying the charred campfire chicken and crispy tuna. Everything was delicious. The drinks are fresh and fantastic for this wine drinker!
Business response:
Thank you immensely for your positive experience! We're thrilled to hear you enjoyed the charred campfire chicken and crispy tuna. We look forward to serving you again soon!
Everything was going great until our server struck up a conversation with a nearby table for over 20 minutes. Our son didn't get to eat his $18 burger because he didn't get a refill and had nothing to wash it down with. In fact none of us got refills while she not only talked to them during that time, but went to go get the guy at the table a drink from the bar then went back over there and talked for a little bit. THEN back to get them a to go container went back over there and talked for a little while, and continued to ig... read more
Business response:
Hello, Thank you for taking the time to share your feedback regarding your recent visit. My name is Dominique, and I am one of the managers here at HG Alliance. First and foremost, I sincerely apologize for the level of service your family experienced. What you described is not the standard of hospitality we aim to provide our guests. While we always encourage friendly interaction with our guests, it should never come at the expense of attentiveness to other tables. I completely understand how frustrating it must have been... read more
Half the fries were black/bruised and still served $4 for a 50 cent can of soda with no free refills is egregious Fries, chicken sandwich, mashed potatoes and steak all lacked even a HINT of salt. If you're going for a wholistic approach, no seed oils, fine. But you're only emphasizing the for lack of flavor by grossly under-seasoning every dish and serving fries that only had half edible due to the blackened bits throughout. $137 for 4 bland dishes (2 kids 2 adults) that no one finished, charging us a total of $24 w... read more
Business response:
Sorry for any inconvenience. Your concerns about food quality and pricing are noted. Please contact us at (817) 518-3399 to discuss your experience.
My wife reports she had a big disappointment there today. She was looking forward to a nice lunch with her usual group of 10-15 friends. She ordered the Turkey Cobb Salad. The arugula was wilted, limp and dry. The "turkey" was very thinly shredded and looked like it was from a grocery store lunchmeat package. Even the salad dressing, salt and pepper she added to the salad could not salvage it. She brought her dissatisfaction to the manager's attention but the young Gen X'er type manager was completely indifferen... read more
Business response:
We are disappointed to hear about your wife's experience with the Turkey Cobb Salad and manager's response. Please contact us at (817) 518-3399.
The food was bland and the service was ok. The ambiance was nice, neat and clean. If it's an option for me to return or go somewhere else, I'd pick another restaurant. The pricing was understandable because of the organic food, however, the taste could still be better in my personal opinion.
Business response:
Apologies for any inconvenience. We're happy you enjoy our ambiance. Your feedback helps us improve. Please contact us at (817) 518-3399.
Chicken was dry and sauce on the stir fry was terrible. It was plated beautifully but the sauce killed it and all the life had been cooked out of the chicken.
Business response:
We regret to learn about the dry chicken and terrible sauce. Please contact us at (817) 518-3399 to discuss your experience.
Been coming to HG Sply many times and loves there happy hour great prices cause all appetizers were 1/2 nope not anymore and they don't even tell you. Super disappointed and you just lost a customer. The place isn't that busy anymore! This pictures was me coming here not to long ago. There are way to many places in Alliance now to not be competitive.
Drinks are great, food is not. I had the pork tacos and I could only eat one bite. Food was 1/10. Place was empty when we arrived and it took an hour to receive two meals. Don't wanna go back.
Business response:
We understand your disappointment with the pork tacos and wait time. Please contact us at (817) 518-3399 to discuss your experience further.
Nothing good to share. Had the chicken sandwich with fries delivered. Food cold especially the fries.
Business response:
We are disappointed to hear about your experience. Please feel free to reach out to us at (817) 518-3399 to discuss this further.
Frequently asked questions about HG Sply Co. - Alliance
How is HG Sply Co. - Alliance rated?
HG Sply Co. - Alliance has a 4.8 star rating with 1,231 reviews.
When is HG Sply Co. - Alliance open?
HG Sply Co. - Alliance is open now. It will close at 9:00 p.m.