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HG Sply Co. - Alliance
- American
- Fort Worth, TX
About this business
Location details
3351 Texas Sage Trail, Fort Worth, TX, 76177, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to 9:00 p.m. | |
| Tue | 11:00 a.m. to 9:00 p.m. | |
| Wed | 11:00 a.m. to 9:00 p.m. | |
| Thu | 11:00 a.m. to 9:00 p.m. | |
| Fri | 11:00 a.m. to 10:00 p.m. | |
| Sat | 10:00 a.m. to 10:00 p.m. | |
| Sun | 10:00 a.m. to 9:00 p.m. |
Chicken was dry and sauce on the stir fry was terrible. It was plated beautifully but the sauce killed it and all the life had been cooked out of the chicken.
Business response:
We regret to learn about the dry chicken and terrible sauce. Please contact us at (817) 518-3399 to discuss your experience.
Been coming to HG Sply many times and loves there happy hour great prices cause all appetizers were 1/2 nope not anymore and they don't even tell you. Super disappointed and you just lost a customer. The place isn't that busy anymore! This pictures was me coming here not to long ago. There are way to many places in Alliance now to not be competitive.
Drinks are great, food is not. I had the pork tacos and I could only eat one bite. Food was 1/10. Place was empty when we arrived and it took an hour to receive two meals. Don't wanna go back.
Business response:
We understand your disappointment with the pork tacos and wait time. Please contact us at (817) 518-3399 to discuss your experience further.
Nothing good to share. Had the chicken sandwich with fries delivered. Food cold especially the fries.
Business response:
We are disappointed to hear about your experience. Please feel free to reach out to us at (817) 518-3399 to discuss this further.
Went for the first time today. We were informed about no seed oils and fully expected that the food would be cooked in tallow. We are use to tallow And the slight smell /taste difference. I got the fried chicken sandwich with fries. 1 the look of the breading on the chicken looked like a weird gray. The smell of the chicken was that of dirty oil and the taste/ texture was off. It was so strange I can't even put it into words. I asked for mayo and was informed they only have garlic aïoli. I took the top of the bun off the s... read more
Business response:
We understand your disappointment with the food quality and freshness. This experience doesn't meet our standards. Please contact us at (817) 518-3399 to discuss this further.
Decore is nice. Vibe was pretty boring. I can't recall what music was playing, if there was, it was too low. Food was ok. There's NO seasoning on the fries or sweet potato hash. Had to wait to ask for salt, pepper and hot sauce. I also don't like the tiny one serving size of ketchup you get with a whole burger and fries. Had to ask for another ramekin of ketchup, but having to wait for it to be rang in then delivered is annoying. Staff was nice. Overall good lunch. Patio was beautiful.
Business response:
Thank you for sharing your experience. We appreciate your feedback on the decor and food.
Not a good experience, overall. Place was dimly lit, seemed much smaller than previous restaurant in same building. Food was sub-par- croissant or bread should be served with avocado at the minimum. Overcharged for drinks.
Business response:
We apologize for falling short of your expectations. Please feel free to reach out to us at (817) 518-3399 to discuss your experience further. Thank you.
Got sat down pretty quickly but other than that service was horrible. Our waitress after she took our orders did not come check on us until we wanted our check. She never gave us our food; our food had been sitting awhile and someone else had to bring our food so our food was on the colder side like it's been left out for a little bit. Would not recommend this location. Tried to give her the benefit of the doubt but the restaurant was not busy...
Business response:
We apologize for any inconvenience during your visit. Your feedback is invaluable to us. Please feel free to contact us at (817) 518-3399 to discuss your experience further.
Food was not good. Terrible experience! They cut us off at 4 drinks~! We are older adults and we were mortified.
Business response:
We apologize for falling short of your expectations. Please feel free to reach out to us at (817) 518-3399 to discuss your experience further. Thank you.
Frequently asked questions about HG Sply Co. - Alliance
How is HG Sply Co. - Alliance rated?
HG Sply Co. - Alliance has a 4.8 star rating with 959 reviews.
When is HG Sply Co. - Alliance open?
HG Sply Co. - Alliance is open now. It will close at 10:00 p.m.