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HG Sply Co. - Fort Worth

4.7

About this business

Location details

1621 River Run #176, #176, Fort Worth, TX, 76107, United States

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WeekdayScheduleStatus
Mon11:00 a.m. to 10:00 p.m.
Tue11:00 a.m. to 10:00 p.m.
Wed11:00 a.m. to 10:00 p.m.
Thu11:00 a.m. to 10:00 p.m.
Fri11:00 a.m. to 10:00 p.m.
Sat10:00 a.m. to 10:00 p.m.
Sun10:00 a.m. to 10:00 p.m.
4.74,362 reviews
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Jasmine V.'s profile image
Jasmine V. 
rating
a year ago

I like the location, it's next to the river and fun for a brunch spot. I built my own bowl with the half roasted chicken with some veggies. I tried the hot chicken, which I would recommend. The bowl was just OK. Had the nachos, it's a good size to share with the table. 

Nikki P.'s profile image
Nikki P. 
rating
a year ago

Great menu options for diverse eaters. Wonderful server. Decent drink menu. Brunch was not a good choice for me but I would definitely come back for dinner or take friends who are looking for gluten free or vegan options. Great location and easy parking if you go during a slower time of day 

Business response:

We're glad to hear you enjoyed our menu options and service! We appreciate your feedback and hope to see you back for dinner soon. Thank you for choosing HG Sply Co. - Fort Worth. 

Dixon C.'s profile image
Dixon C. 
rating
a year ago

First, I would like to say I enjoy the food and service with the waiters and bartenders every time I go in there. It's very refreshing. But the thing that made me upset was the hostess, I didn't catch her name, she was Latina with highlights and roots showing, and she was not very helpful at all. I had gone in wanting a section with a specific server to have a couple drinks with my boyfriend and the hostess was "unfortunate to not seat us in that section due to a large party that was about to get sat in that section." I aske... read more

Business response:

While I understand your desire to be sat in Seth's section, giving servers more tables due to being short staffed, will lead to less than ideal service. As we strive to always provide excellent service, overstretching our staff and putting them in the weeds ends up hurting their money more than helping. I do apologize that their section was full, however you are able to make a reservation in the future and put in a request for specific server next time. Thank you for your input! 

Carmen K.'s profile image
Carmen K. 
rating
a year ago

Service was terrible. Food mediocre. It's loud and cheap, but you get what you pay for here. 

Business response:

I'm disappointed to hear about your experience at HG Sply Co. Please email me at cshaffer@unco.com so I can learn more about your experience and see what I can do to make it up to you. 

Jay E.'s profile image
Jay E. 
rating
a year ago

Went for their sunset toast but at the location of this restaurant you can't even see the sunset. Love that they have vegan options- the queso is good but the vegan burger was very mushy and crumbly, kind of fell apart in my hands and mouth. 

Business response:

We value your input and apologize for the inconvenience of not being able to see the sunset on your visit. When the weather allows, it is much more visible along the river. As for the quinoa patty, we will review it with our team today and see what we can do to improve it. Thank you for your input and we hope to see you again soon! 

John S.'s profile image
John S. 
rating
a year ago

Good food. Friendly and helpful staff. Right on the Trinity. Little pricy but not bad. 

Business response:

We are pleased to hear that you had a positive experience with our food and staff. Thank you for your feedback. Please feel free to reach out to us at (682) 730-6070 if you have any further comments or concerns. 

Jen S.'s profile image
Jen S. 
rating
a year ago

I have a serious tree nut allergy and I made this very clear to our server. I ordered an appetizer and I saw what appeared to be nuts on it, so our server checked with the chef and it indeed had nuts on it. I wasn't able to eat my appetizer so my friend ate it. I then ordered my entree, which once again came out with nuts on it. The server took it to the back and they remade. By the time it came out everyone else was done eating. I then asked for dessert and we went over which desserts didn't have nuts. Our server said that ... read more

Business response:

Good morning, Would you be able to give us more information about your visit to Hg? I would like to figure out what happened here. I am a little confused because we do not serve strawberry ice cream nor do we serve any appetizers with nuts. The only entree we have that contains nuts is a salad and it is clearly listed on the menu. Is it possible you meant to leave this review for another restaurant? Feel free to contact me Eric@unco.com 

Cordell P.'s profile image
Cordell P. 
rating
a year ago

I am on a diet which includes protein and vegetables. We ate at HG Supply because of their healthy food options. First I would tell you the restaurant is tucked away in the back along the Trinity River. It took us a couple of minutes to find it. I ate the stir fry. The vegetables were wonderful. My wife ordered the hamburger and crispy fries. She loved both and brought half of the hamburger home. We will be back. 

Business response:

We're thrilled to hear you enjoyed your dining experience with us, Cordell! Thank you for choosing HG Sply Co. for your healthy food options. We look forward to welcoming you back soon. 

Ed C.'s profile image
Ed C. 
rating
a year ago

This is priceless. So .. Friday after work.. drinks and a burger. Should be easy. Right?! Not at HG. Want the worst service. Here ya go. Want a manager that's going to blame you for the dry shredded cabbage you received, when you requested a second side of coleslaw. Yes he is here! And his insincere request, following a complaint " how could we have done better ". Followed by " don't t come here again your not wanted ". I'm not desperate to spend 175$ for this , are you??? 

Business response:

Good morning Ed, I am sorry you had such a bad experience. We are a little confused. There were only 2 male managers at this location all day yesterday and neither one had any guest experience remotely close to what you are describing. Are you sure you meant to leave a review for HG Sply in Fort Worth? The one next to the river. Feel free to reach out to me Eric@unco.com 

Frequently asked questions about HG Sply Co. - Fort Worth

How is HG Sply Co. - Fort Worth rated?

HG Sply Co. - Fort Worth has a 4.7 star rating with 4,362 reviews. 

When is HG Sply Co. - Fort Worth open?

HG Sply Co. - Fort Worth is closed now. It will open at 11:00 a.m.