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HGreg.com Orlando
- Car Dealers
- Orlando, FL
About this business
Location details
2510 Jetport Dr, Orlando, FL, 32809, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 9:00 p.m. | |
| Sun | 11:00 a.m. to 7:00 p.m. |
"My purchase " Bought a 2018 Nissian Maurano that had a clean car fax. Drove home found out had been in front end collision took to Nissian $2000 for repairs of damaged sensor and bumper. Called HGreg talked to manager told to bring in. They checked it said drop off we will fix it. Over a week later picked it up drive away and the bumper started to pop back off the sensor light cane back on. Nothing was fixed so what did they do for a whole week? Called and was left on hold manager never picked up. Very disappointed in this ... read more
"Disappointed" My sales rep, Emily, was great, however, no one else seemed to work together as a team. Finance mgr Johnny, was rude, and had no clue what he was doing. They only deal in high-end cars, you would think that they would be able to at least offer you a bottle of water, and not just show you where the vending machines are!
Business response:
We're sorry you didn't have the best experience. We carry all sorts of inventory from high end to basic. Please contact us at success@hgreg.com if we can do anything to remedy the situation.
"Sales great...service sucks. " Long story short. The sales rep was really nice and patient (Benny). He made sure we took our time to find the right car. Sales manager Jorge was also very helpful. After purchasing the vehicle however my experience with the service department left an extremely sour taste in our mouths. We returned the following day for an alignment and NOONE from the service department communicated with me. After an hour still nothing. I had to hunt down several managers in order to find out where my car was ... read more
Business response:
We strive for excellent customer service, Thank you for your review and for recommending us. We look forward to seeing you in our dealership again in the future. We are happy you had a great experience! Sincerely, The HGreg.com Team
"Camry 2015 hybrid" To be honest, my experience with the people at Hgreg was wonderful, I recommend this dealer to everybody. So don’t waste your time, over 800 cars
Business response:
We strive for excellent customer service. We are happy you had a great experience! Thank you for your review and for recommending us. We look forward to seeing you in our dealership again in the future. Sincerely, The HGreg.com Team
"Good facility, need to shorten the process " The process was way to long. Though there’s no negotiating in price for the car you will spend that time with finance while they try to UPSELL items and tie them into you car payment. I guess this is where they make money. Cars are “what you see is what you get” One key, no car mats, glove box scratched. Each car has an issue you choose the one you could live with. Several smelled like cigarettes . Took 3hrs moving through 5 or 6 stations in total.
"Really no easier than a regular dealership " The process was way to long. Though there’s no negotiating in price for car you will spend that time with finance while they try to UPSELL items and tie them into you car payment. I guess this is were they make money. Cars are what you see is what you get. One key, no car mats, glove box scratched. Each car has an issue you choose the one you could live with. Several smelled loke cigarettes . Took 3hrs moving through stations 5 or 6 in total.
"The car was not properly prepared" The staff, including Chasity were enthusiastic and hard working however, The car I purchased clearly had not gone through an inspection since several obvious items should have been taken care of to enhance customer satisfaction and loyalty including a damaged interior door handle and wheels that had considerable curb damage. Once I travelled home, I realized that the passenger remote mirror did not work to adjust or to close. I realize that it was an “as is” purchase and will have to pay f... read more
"People are good. Cars are good, but" They screwed up my wire transfer by telling me to send it to miami, instead of orlando which is where I drove from Atlanta, ga to buy car. I sat for 3 hours waiting for wire transfer to go through. I proved to them it was sent. If you call find a rep at dealership you are calling about the car.
"Fee’s" Got a car that cost $8,779 and ended up paying $10,600 for the car in total. Yes I understand the tax which was around $665 but the dealer fee is $899 and all the other fees that charge you are ridiculous. The Guy who helped me his name was Ameur( Benny) but when we said we were going to buy the car and made the deal we never seen him again. He was good with helping us and everything up until we made the deal. Oh and if you go make sure you don’t bring cash it took 3 ladies to count and over 30 minutes.
Frequently asked questions about HGreg.com Orlando
How is HGreg.com Orlando rated?
HGreg.com Orlando has a 4.6 star rating with 16,324 reviews.
When is HGreg.com Orlando open?
HGreg.com Orlando is open now. It will close at 9:00 p.m.