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HGreg.com Orlando
- Car Dealers
- Orlando, FL
About this business
Location details
2510 Jetport Dr, Orlando, FL, 32809, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 9:00 p.m. | |
| Sun | 11:00 a.m. to 7:00 p.m. |
"Poor service after the sale" After doing a lot of research online we decided to travel 3 hours to Orlando to see a few cars we were interested in at H.Greg. I was warmly welcomed and taken by Cadmar to see the 3 cars I was interested in. One had quite a bit of interior damage and the second was unavailable so I decided to take the 3rd for a test drive and ended up purchasing the vehicle. The buying process was easy and Johny was great at completing our financing which I already had pre-arranged with my credit union. I was i... read more
"Disappointed at best" Got a car and brought it back the next day after problems presented. No apologies from sales person. I feel the dealership knowingly sells cars with big problems
"2013 Jeep" Vehicle was very dirty in side not detailed or touched. Bought at night did not notice. Pickup in morning did not check. Tires were unbalanced
Business response:
We always try to give the best possible customer service. Thank you for contacting us and recommending us. We hope to see you again in our store in the future. The HGreg.com Team
"Waste of time and very misleading advertising" I can't say I was ever as disappointed in a car buying experience as I was recently. I thought I found my dream car Thursday night. I filled out the interest page and began calling Friday morning. I send my id, copy of the commitment confirmation and credit card info. The manager was very slow to respond to each request to communicate and it took almost 4 hours before I was told everything was ok to make the over 300 mile trip to see my car. After passing 2 exits on the interst... read more
"Too Much Pressure, Not EnoughTransparency" 2016 Dodge RAM. Major damage to unprotected (no liner) truck bed - multiple paint chips, abrasions, dents, scratches, large portion of bed now exposed to bare metal, some rust showing. This condition not reported to out-of-state buyer until after purchase order agreement reached (purchase price fixed). No pictures of bed online - rest of truck exterior looks really good. Bed will require a complete resurfacing. Dealer was not open to discounting to cover cost. Only option given was... read more
"Almost Perfect" I had a very delightful experience with my sales person Emily and also a wonderful experience with sales manager Vince. When Vince wasn’t available I had to talk to George the sales manager… He was so unprofessional and made comments to me like I was a child and showed me a huge amount of disrespect that the deal was almost lost. George has zero communication skills and I’m sure he treats other people the same way and your company is losing sales because of him. I would have a long talk with George on improv... read more
Business response:
Thank you for your review and for contacting us. sincerely The HGreg.com Family
"Infinity" Salesman sucked, but can’t beat the price. Finance guy and insurance lady were awesome. Salesman seemed to be annoyed with me wanting to test drive more cars. Never thanked me for my business.
Business response:
Thank you for your review and stars , we are very happy to have you as our client. sincerely The HGreg.com Team
"Run away " They don't care after the purchase is done and over with. It took over a month for the registration to come in the mail. They give me a "we owed" paper to reprogram my key fob, I could never get a hold of service. I think they should hire someone just to answer the phone, their customer service will be better.
Business response:
We hope you were able to get a hold of our Concierge Department. Please let us know at success@hgreg.com if there is anything we can do to remedy the situation.
"Long wait time." The salesman, Diego was very responsive to questions and requests but the rest of the process is something to be desired. After selecting the car we wanted, it was a minimum of two laborious hours to get poor financing offers (822 credit score). I took the best of the worst to get out with the idea of refinancing the car loan with my bank. The deals are good if you don't mind the long waits and $899.00 dealer fee which you should incorporate to the car price to find out what they are really asking for the c... read more
Business response:
We always try to give the best possible customer service. Thank you for contacting us and recommending us. We hope to see you again in our store in the future. The HGreg.com Team
Frequently asked questions about HGreg.com Orlando
How is HGreg.com Orlando rated?
HGreg.com Orlando has a 4.6 star rating with 16,324 reviews.
When is HGreg.com Orlando open?
HGreg.com Orlando is open now. It will close at 9:00 p.m.