High Priority Plumbing and Services, Inc. - Acworth, GA

Cam S. 

on Yelp

11 years ago

Avoid these people at all costs! They specialize In Warranty referrals where the customer is at a disadvantage. The women that answer the phone are extremely bitchy and have plenty of excuses but no idea of what customer service is or how to help get things done. They are experts of why they can not do things. Call someone else or ask your warranty service company to assign someone else. 

Robin P. 

on Yelp

11 years ago

Don't do it!!!! These are the most unprofessional people I have ever "NOT" received service from. This plumbing company is one that AHS uses for their warranty contracts. If you have a home warranty service make sure you specify that you do not want to work with HIGH PRIORITY PLUMBING. The dispatchers don't do their jobs of even scheduling the service calls. Try sitting waiting for a plumber with a 4 hour window that does not show up. Then try calling them to complain while they accuse you of lying about making the appointme... read more

Ms M. 

on Yelp

12 years ago

Worst company ever, customer service (Jennifer & Britney) are certified liars, you will never get a callback or scheduling on time, service sucks, I hate this company they came to my house times & the issue still exists. Their slogan is copied from real companies out there ....these people are not honest & don't care about their service. 

Mike R. 

on Yelp

12 years ago

Very difficult company to work with. Scheduling is a nightmare. There are much better choices out there. 

Alix N. 

on Yelp

12 years ago

High Priority Plumbing was sent out to our house as part of our home warranty contract with AHS. The problem was not covered by the warranty so the company gave us a quote for them to make the repair (a leaking water main line between the street and the house). This was for an ACTIVE leak to the house that had caused our water bill to be almost $700. The tech said they could make the repair ASAP, he quoted us a reasonable price, and they even had a coupon for this exact type of work on their website. My husband and I then s... read more

Sue H. 

on Yelp

13 years ago

High Priority Plumbing came out to unclog a toilet in our home. The job took about 5 minutes then the toilet was working fine. The plumber went out to his van to get an invoice and I thought he was finished. Instead, he came back and tried to convince me that there was an object in the toilet and tried to upsell me on removing and replacing the toilet for $500. Our toilet was flushing fine and still is. Even though I am a Stay at home Mom, I am familiar with plumbing issues after multiple home remodels. I could tell the... read more