High Priority Plumbing and Services, Inc. - Acworth, GA

Tm B. 

on Yelp

9 years ago

We had sewage spill with fecal water damage in our home where we had a small child. Wewere told that no one from priority plumbing would be able to assist us for 48 hours. We called another company who came out the same evening. 

Matthew H. 

on Yelp

9 years ago

Gee, of all the negative reviews here, and there are a lot, why are you responding to me? It wouldn't have anything to do with the fact I disputed the $75 credit card charge, right? Your constant badgering of me to "get resolution" and "do the right thing" seem to correlate with the CC dispute. Yes, you have a picture, we did talk and Darin was here for an hour. Your picture is blurry and shows nothing. You were essentially belittling me in our conversation while telling me I was wrong. And Darin spent a good bit of his ... read more

Charm D. 

on Yelp

10 years ago

I am very disappointed that my warranty company would even use this company. I had a service call and without even taking a look at the entire issue Eric (the name that appears on his shirt-I assume that is his name as he never introduce himself to me), told me that my warranty company will not cover the repair. He then requested that I pay him the $100.00 service fee so he can call in to speak with authorization to let them know what going on. Eric went outside and lied to the 2-10. I later received a call telling me t... read more

Tracy L. 

on Yelp

10 years ago

Don't use them!!! I got assigned them from AHS. Not only does he clearly not want to work, but said we had to get it remediated first. We did so. Now I can't get my ceiling fixed because he didn't make the "access" hole. Sure, he would have had to cut the same hole to fix the leak but he didn't do it. Just lazy. Especially since it wasn't even Mold!!! NEVER AGAIN. So I hope both AHS and High Priority sees this. AHS is also loosing a customer. STAY AWAY!!! 

Christian M. 

on Yelp

10 years ago

My expensive home warranty company (AHS) assigned Derek from HIGH PRIORITY PLUMBING & SERVICES INC to fix a simple copper pipe issue. He arrived 1.5 hours late, very disrespectful attitude to both myself and my wife, and proceeded to find ways to not work on the job. He only stayed inside 2 minutes then sat in his truck for 30 minutes with AHS to get out of the job. Derek came back in and proceeded to tell me my claim was denied, and I needed to talk to the home warranty. Zero effort to diagnose the problem and apparent ... read more

Josh G. 

on Yelp

10 years ago

Issued a plumbing request under our home warranty through American Home Shield. The plumber showed up 3 hours late and did not hesitate to take our initial $75.00 deposit he than proceeded to quote us $450.00 for the repair which he indicated was not covered. The plumber stated "Plumbing issues are never covered under the home warranty". I found this to be a bit odd as plumbing is part of a home and is listed as a warranty item in our contract. Ultimately, it was clear the plumber was out there to collect the $75 and be... read more

Thomas K. 

on Yelp

10 years ago

High Priority Plumbing did everything well up until the moment they came to my condo to diagnose some leaking issues I had. The technician was professional, polite, and seemingly a pretty good plumber. He told me that they would call my warranty company on the same day to tell them what repairs would be needed. Instead, I waited two weeks without hot water because the technician would not call my warranty company with the issues. I called them everyday, and they would politely tell me something along the lines of "the te... read more

Jessica S. 

on Yelp

10 years ago

*****DO NOT USE THEM** I used this company in 2012 & it was a complete rip off. I was referred through AHS, my home warranty co & have since cancelled them partly do to this expensive experience. Not only did they over charge me & take advantage of me at a very vulnerable time..they subcontracted out parts of the job & NEVER got my concrete in the driveway or landscape back right. After paying $4k for a SHOTY job I felt the least hey could do was make that right. I called them back out several times & spoke to the so called ... read more

J P. 

on Yelp

10 years ago

the worse company to work with Had them out to get the copper waters line out of the house, Been a other lady took them at there word that was going to be done, HA HA it was not done cut all power lines to my well and flooded it on top of all that and got away with it because the plumber, Andrew and Cory LIED about it. METHINKS not YOU BETTER THINK BEFORE YOU USE THEM