This profile has been claimed by the business owner or representative.
Hilton Garden Inn Queens/JFK Airport
- Other
- Jamaica, NY
About this business
Welcome to the Hilton Garden Inn Queens/JFK Airport hotel, only one quarter of a mile from JFK International Airport and a short drive to some of New York’s most popular attractions. Enjoy exciting sporting events at the Barclays Center, Citi Field, Yankee Stadium, Randall’s Island, The Armory or Arthur Ashe Stadium (home of the US Tennis Open).
Location details
14818 134th St, Jamaica, NY, 11430, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I carpet is the room and hallways is very dirty
No hubo una gota de jabón y shampoo en el baño. A la madrugada no hubo quien atienda
We booked 4 nights here a few months back to ensure we had a place to stay when we were visiting. Upon arrival to the hotel, we learned that the staff gave our room even though we did the online checkin through the Hilton app. They told us we got there late so they gave it away and even though our digital key worked, we couldn’t get in to the room because someone was already in there. They had a lock on but it’s crazy that it was double booked. We could have walked in on someone. They didn’t have any rooms available so the m... read more
We were never told that there was no shuttle service from JFK airport to the hotel from 12noon-4pm. Why does check in start at 3pm but the shuttle does not run till after 4pm? We waited over 3 hours for the shuttle and it still did not show up till 430pm. After 7 hours of traveling all I wanted to do was get to the hotel and relax, instead I got to wait at the shuttle pickup for 3 hours. Not very happy about that at all!
I was really hoping for a better stay, but unfortunately, there were several issues that made the experience frustrating. First, the TV in the room didn’t work at all, which was disappointing after a long day of travel. When I brought it up to the front desk, no real solution was offered. Second, the hotel oversold their parking. We were told to park on the street—with the warning that we might get towed. That’s not an acceptable alternative when guests are paying to stay on the property and expect safe parking. Lastly, we a... read more
Well, they gave our room away, so not good.
Very misleading information on Expedia: the free airport shuttle only runs during a limited period and breakfast is NOT available. BEWARE!!!
It's the worst hotel that I ever started. Not recommended.
Frequently asked questions about Hilton Garden Inn Queens/JFK Airport
How is Hilton Garden Inn Queens/JFK Airport rated?
Hilton Garden Inn Queens/JFK Airport has a 3.6 star rating with 4,541 reviews.
When is Hilton Garden Inn Queens/JFK Airport open?
Hilton Garden Inn Queens/JFK Airport is open now. It will close at 6:00 p.m.