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Hioki USA

4.9
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About this business

About HIOKI Since 1935, Hioki EE. Corporation has been at the forefront of the electrical manufacturing industry, providing the finest electrical test and measuring instruments through advanced engineering and innovative technology. Hioki strives to provide valuable and efficient solutions to meet the needs of our customer’s work in Research and Development, Manufacturing, and Electrical Maintenance, with a conscious focus on quality and safety. Hioki’s experience in engineering and manufacturing has established global pa... read more

Location details

18383 Preston Rd., Dallas, TX, 75252, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 5:00 p.m.
Tue8:30 a.m. to 5:00 p.m.
Wed8:30 a.m. to 5:00 p.m.
Thu8:30 a.m. to 5:00 p.m.
Fri8:30 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.999 reviews
5
86
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9 reviews have no rating
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Landy T.'s profile image
Landy T. 
on Birdeye

a year ago

Sydney was great. Thanks for the help. 

Business response:

Hi Landy. Seeing that you had a positive experience is the best thing we could hope for! Your review means a lot to us. Thank you for choosing Hioki. We look forward to serving you for many years to come! Warm Regards, Team Hioki  

Tori M.'s profile image
Tori M. 
on Birdeye

a year ago

Brian Gibb is a pleasure to work with. He is fast and courteous for quotes. 

Business response:

Hi, Tori. We are thrilled to learn that you had a positive experience with us! Feel free to let us know if there is anything else we can help you with. Warm regards, Team Hioki  

Dan S.'s profile image
Dan S. 
on Birdeye

a year ago

Great experience - Brian Gibb was very responsive and helpful! 

Business response:

Hi, Dan. Thanks for taking the time to share your positive experience. We truly appreciate it! Let us know if there is anything else we can help you with. Warm regards, Team Hioki  

Brannon K.'s profile image
Brannon K. 
on Birdeye

a year ago

The sales (Brie) and applications engineer (Ihsan) were very responsive and helpful. I had many questions and showed them my designs for implementing a resistance meter and they helped guide me through best practices and make a design that will work without issues. For once I enjoyed working with a vendor to implement their product. 

Business response:

Hi Brannon. On behalf us all of us at Hioki, I would like to thank you for sharing this great review about our company! We are delighted that you enjoyed your experience. Warm Regards, Team Hioki 

Gohlam R.'s profile image
Gohlam R. 
on Birdeye

a year ago

Excellent and Cordial customer service. 

Business response:

Hi Gohlam. Thank you so much for giving us your take on how we are doing. We're glad that you had a great experience with Hioki. Warm Regards, Team Hioki 

Dawn W.'s profile image
Dawn W. 
on Birdeye

a year ago

Hioki is always easy to work with! Brian Gibb is very responsive and quick to respond to RFQ's and questions. He recommended an option we forgot we needed and added calibration without having to ask! 

Business response:

Hi Dawn. We are pleased to receive such a great rating, thank you! Warm Regards, Team Hioki  

Yide W.'s profile image
Yide W. 
on Birdeye

a year ago

I had issue installing the 3197 applications. I contacted the tech support, and got a response few minutes later. The team was fast in response and very helpful in guiding me through the troubleshooting process. I was finally able to get the software to work. 

Business response:

Hi Yide. We're happy to see that you had a great experience. Thank you for sharing, we can’t wait to have you back! Warm Regards, Team Hioki  

Mike W.'s profile image
Mike W. 
on Birdeye

a year ago

Excellent response time from initial contact. Brie Kelly was very assertive and knowledgeable throughout inquiry and purchase process, and what information she couldn't immediately provide, she followed up very promptly as promised. Out of several companies we reached out to for product info, Hioki by far provided the most pleasant and professional experience. A big thank you from the IPCO Metering department! 

Business response:

Hi Mike. Seeing that you had a positive experience is the best thing we could hope for! Your review means a lot to us. Thank you for choosing Hioki. We look forward to serving you for many years to come! Warm Regards, Team Hioki  

Peter A.'s profile image
Peter A. 
on Birdeye

a year ago

Barry worked with at length to help solve our issues. We've been extremely satisfied with the attention and assistance Hioki team members have given since we purchased our PQ3198! 

Business response:

Thank you so much for your kind words, Peter. We really appreciate you taking the time out to share your experience with us. Feel free to let us know if there is anything else we can help you with. Warm regards, Team Hioki 

Frequently asked questions about Hioki USA

How is Hioki USA rated?

Hioki USA has a 4.9 star rating with 99 reviews. 

When is Hioki USA open?

Hioki USA is closed now. It will open on Friday at 8:30 a.m.