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Hioki USA
- Electronics
- Dallas, TX
About this business
Location details
18383 Preston Rd., Dallas, TX, 75252, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:00 p.m. | |
| Tue | 8:30 a.m. to 5:00 p.m. | |
| Wed | 8:30 a.m. to 5:00 p.m. | |
| Thu | 8:30 a.m. to 5:00 p.m. | |
| Fri | 8:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
The sales (Brie) and applications engineer (Ihsan) were very responsive and helpful. I had many questions and showed them my designs for implementing a resistance meter and they helped guide me through best practices and make a design that will work without issues. For once I enjoyed working with a vendor to implement their product.
Business response:
Hi Brannon. On behalf us all of us at Hioki, I would like to thank you for sharing this great review about our company! We are delighted that you enjoyed your experience. Warm Regards, Team Hioki
Excellent and Cordial customer service.
Business response:
Hi Gohlam. Thank you so much for giving us your take on how we are doing. We're glad that you had a great experience with Hioki. Warm Regards, Team Hioki
Hioki is always easy to work with! Brian Gibb is very responsive and quick to respond to RFQ's and questions. He recommended an option we forgot we needed and added calibration without having to ask!
Business response:
Hi Dawn. We are pleased to receive such a great rating, thank you! Warm Regards, Team Hioki
I had issue installing the 3197 applications. I contacted the tech support, and got a response few minutes later. The team was fast in response and very helpful in guiding me through the troubleshooting process. I was finally able to get the software to work.
Business response:
Hi Yide. We're happy to see that you had a great experience. Thank you for sharing, we can’t wait to have you back! Warm Regards, Team Hioki
Excellent response time from initial contact. Brie Kelly was very assertive and knowledgeable throughout inquiry and purchase process, and what information she couldn't immediately provide, she followed up very promptly as promised. Out of several companies we reached out to for product info, Hioki by far provided the most pleasant and professional experience. A big thank you from the IPCO Metering department!
Business response:
Hi Mike. Seeing that you had a positive experience is the best thing we could hope for! Your review means a lot to us. Thank you for choosing Hioki. We look forward to serving you for many years to come! Warm Regards, Team Hioki
Barry worked with at length to help solve our issues. We've been extremely satisfied with the attention and assistance Hioki team members have given since we purchased our PQ3198!
Business response:
Thank you so much for your kind words, Peter. We really appreciate you taking the time out to share your experience with us. Feel free to let us know if there is anything else we can help you with. Warm regards, Team Hioki
Brian Gibb provided great service, assisting me with determining the correct option cards and various peripherals for the Hioki chart recorder. He generated multiple quotes without hesitation as I changed the BOM a couple of times. He also helped with determining availability and approximate shipping time. Hioki CS remained in touch to help with getting the order processed.
Business response:
Hi, Mike. We are thrilled to learn that you had a positive experience with us! Feel free to let us know if there is anything else we can help you with. Warm regards, Team Hioki
It was a pleasure to work with Sydney. responsive and easy to talk with.
Business response:
Hi, James. Thanks for taking the time to share your positive experience. We truly appreciate it! Let us know if there is anything else we can help you with. Warm regards, Team Hioki
Syndey is the best. I really appreciated her help on my equipment calibration request. She will take care everything for you as she could. Thanks Syndey.
Business response:
Hi Honggang. On behalf us all of us at Hioki, I would like to thank you for sharing this great review about our company! We are delighted that you enjoyed your experience. Warm Regards, Team Hioki
Frequently asked questions about Hioki USA
How is Hioki USA rated?
Hioki USA has a 4.9 star rating with 105 reviews.
When is Hioki USA open?
Hioki USA is closed now. It will open tomorrow at 8:30 a.m.